Skip navigation

itunes playlist order does not match iPhone or iPad

10939 Views 18 Replies Latest reply: Dec 10, 2013 4:17 AM by H3r05 RSS
1 2 Previous Next
matthewer Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 14, 2011 9:14 PM

Since installing ios5 on my iPhone songs in smart playlists fail to match the order in itunes.  It is not just the wrong order, but mixed up and garbled.


I just enabled iTunes Match on my iPad, and am now seeing the same issue.  It only seems to affect smart playlists.


Am I the only one seeing this?

iPhone 4, iOS 5.0.1, also iPad 5.0.1
  • GR37 Level 1 Level 1 (5 points)

    no, you're not alone seeing this. I think that iTunes match is unable to read two things with smartlists: the order of the playlist, and limits. Say you have a '100 most played' smartlist, iTunes match will forget about that 100 limit AND will not display by decreasing playcount order. That makes a smartlist like this absolutely useless.

  • callisto224 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 30, 2011 3:27 PM (in response to GR37)

    I have the same problem.  When I updated to iOS 5.0 on my iPhone 4, my playlist is backwards.  I set up my playlist with the most recently added songs on top.  My iPhone reverses this with the oldest song first.  From what I've read, this has been going on since iOS 3! 

  • callisto224 Level 1 Level 1 (10 points)

    So I set up a new playlist and then dragged and dropped all the songs from the original playlist and now it works.  I just sync from my new playlist and the song order is the same as it is on my MacBook iTunes app.  Not sure why I had to do this but at least it works.

  • melzee Level 1 Level 1 (0 points)

    You are absolutelly right. I did what you described and it worked just fine, thanks

  • melzee Level 1 Level 1 (0 points)

    No, try to create a new smart playlist with the same conditions as the one you have trouble with. You should get the new one to sync correctly, then get rid of the old one. I works for both smart playlists and regular playlists.

  • seanjohnalpha Level 1 Level 1 (0 points)

    Thanks this solved my problem with regular playlists.  It kept the original order too I didn't have to regorganize!

  • pulpy Level 1 Level 1 (0 points)

    I had the same problem with my playlist. Everything was in order on iTunes and then when it was on the iPhone, all jumbled. Finally found something that worked. I created a new playlist, dragged the tracks in there and added the "Album Artist" view option. Made sure all the tracks had the Album Artist info in there correct, had it organized by that field and voila! It worked. For me at least...

  • burnsre99 Level 1 Level 1 (0 points)

    After months of trying to fix this and striking out at the local Genius Bar it turned out simply adding a rule "playlist" "is" "music" in all my smart playlists fixed all my sorting issues.  I sort different lists by ratings, year, date added, etc. and this FINALLY fixed all my problems with iTunes not matching up with the order on my iPhone.

  • r0bly0ns Level 1 Level 1 (0 points)

    Worked for me

  • Billy Apple Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 28, 2012 10:18 AM (in response to burnsre99)

    Thank you very much for posting this. I have had the "wrong order" issue on my iPad2, and none of the other suggestions helped. I added the rule "playlist is music" to my smart playlist, synced, and problem solved!

  • JPHuff Level 1 Level 1 (10 points)

    Ugh..  This is driving me crazy!  Yes, the adding of the rule "playlist is music" fixes this issue when you're syching an ipad or iphone, etc.  BUT, that very rule causes iTunes Match to fail!  So for any of my devices I have iTunes match enabled for...which is all of them now, my playlists are all jumbled.  Here's an example of how weird this issue is:


    On my iPad I can see my playlists.  When I click on the playlist the music order seems random.  I have to select a track to play.  Once I've done that, I can click on the picture of the album up at the top where it lists how far into the track you are, etc. and that changes the screen to a full sized picture of the album.  At the bottom of THIS screen is another playlist icon (bottom right of the screen).  If I tap THAT item, suddenly my playlist is listed CORRECTLY.  I can then select the first track of the playlist and tracks will play in the proper order after that.


    This is absolutely insane and so opposite of Apple's "it's simple" and "it just works" mantra that it's not even funny.  To play my smart playlists in order on my iPad or iphone with iTunes Match enabled, I have to select a playlist, get a track playing, change the display to show the album cover, tap the playlist icon at the bottom of THAT new display, and THEN I can select the first track in my playlist and everything is good.  Something needs to be done about this.  It's been an issue since iTunes Match was activated.  BTW, iTunes Match won't synch smart playlists with the "playlist is music" rule selected because it says that 'playlists that reference other playlists' cannot by synched.  It was crazy to have to add that rule to begin with but I could live with it.  Now, there's simply no apparent way to fix the issue.

  • Faisane Level 1 Level 1 (0 points)

    I'm not sure why you are setting up a new playlist. I can re-order my back-to-front playlists (and yes, they are all back-to-front) on my iPad without creating new playlists -- it is just a big nuisance, especially with opera playlists (contain many entries, have to be in order). Also, the "Music" app is prone to crashing, at least on my iPad 1, so this is a perilous enterprise.


    Is there really no better way than to manually do this? (And I am not talking about "smart" playlists but about the regular kind -- when you have one playlist for a piece of music that is on several CDs, like an opera, or several string quartets, or anything where order matters.)

1 2 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.