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New iTunes Security Questions Need to Go!

1102 Views 7 Replies Latest reply: Oct 1, 2012 3:46 PM by Trollman9755 RSS
rapple7 Calculating status...
Currently Being Moderated
May 1, 2012 10:09 AM

APPLE I HOPE YOU'RE LISTENING--We don't like the inane security questions and you need to remove them.  There are other places to download MP3s from--Amazon, Google, lots of others.  Please understand, as much a we love you, we will got there instead.  It's just....easier. 

 

Also, it's ridiculous how often you require us to sign in with our Apple ID. Fix that, too, OK? 

  • Alley_Cat Level 6 Level 6 (16,625 points)
    Currently Being Moderated
    May 1, 2012 1:23 PM (in response to rapple7)

    Yes, the new questions are awful.

     

    I cannot answer the majority of them so my answers are made up and I cannot work them out from the question.

     

    Send feedback:

     

    http://www.apple.com/feedback/itunesapp.html

  • nothing89 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 1, 2012 1:54 PM (in response to rapple7)

    Agree, truely awful.

     

    Most of them aren't even real questions, "where did my parents meet"?

    Why in the name of tjhe Lord God Almight would I know the answer to that inane question?

  • varjak paw Level 10 Level 10 (167,195 points)
    Currently Being Moderated
    May 1, 2012 2:32 PM (in response to nothing89)

    You don't need to know the real answer, by the way, as Alley Cat alluded.  In fact, it's usually better if you don't use real information, since in some cases that can be looked up. You only need to use something you can remember. You can choose "where did my parents meet" and answer "the moon", if that would be something you'd remember.

     

    Regards.

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    May 1, 2012 9:23 PM (in response to varjak paw)

    The problem with made up answers is that you likely won't remember them.  So, you end up writing them down.  They can then be compromised, esp. if you store them in a cloud service.  (Google Docs, Evernote, etc.)

     

    So, if that's what's required, then what's the point of having them in the first place? 

  • varjak paw Level 10 Level 10 (167,195 points)
    Currently Being Moderated
    May 2, 2012 6:35 AM (in response to Ellis Z)

    I can easily make up answers that I can remember, but if you can't, that's your call. In any case, there's no point in debating the issue of the security questions here since we're all just fellow users. Alley Cat posted the link via which to comment to Apple on the issue.

     

    Regards.

  • Ellis Z Level 2 Level 2 (260 points)
    Currently Being Moderated
    May 2, 2012 7:28 AM (in response to varjak paw)

    Not really debating as much as pointing out how pointless it is as implemented.

     

    However: Apparently Apple "gets it" too.  After contacting them and providing some proof of who I am, they are going to send me a link to allow me to create my own questions.  Hopefully this works out and once again allows me to purchase items from the store.

  • Trollman9755 Calculating status...
    Currently Being Moderated
    Oct 1, 2012 3:46 PM (in response to rapple7)

    PLZ GET RID OF THE SECURITY QUESTION THING IT IS TICKING ME OFF WHY DO YOU EVEN CARE WHO IS ON WHO'S ACCOUNT THAT'S FOR US TO KNOW AND TO DO SOOOOOOO PLZZZZZZZ PLZ PLZ PLZ GET RID OF THOSE STUPID SECURITY QUESTIONS I AM ONE ATTEMPT AWAY FROM LOSING MY ACCOUNT FOREVER, NOT HAPPY

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