Currently Being ModeratedApr 29, 2012 2:44 PM (in response to ted.wickstrom)
I've not heard of any incompatibility between Macs and Samsung TV's, and in fact my MBP works perfectly with my Samsung TV. What are you getting on the TV? Are you just getting a completely blank screen? Are you getting a message along the lines of 'no input detected'? Or are you seeing the spiral galaxy desktop? Open System Preferences -> Displays. Do you have the 'Arrangement' tab? What happens if you click the 'Detect Displays' button?
Currently Being ModeratedApr 29, 2012 2:58 PM (in response to Zyriab)
Hi Zyriab, thanks for your reply.
The tv is just black with the message "no input detected".
In the mac settings, under Display there is no sign of connection between the two of them. And I've tried to click on the Detect Display's button but that's not changing anything.
The strange thing is that it worked flawless today when I hooked it up with the Sharp tv! So the cables and the adapter are working just fine...
Any other suggestion?
Currently Being ModeratedApr 29, 2012 3:37 PM (in response to ted.wickstrom)
Hmm, I must admit I'm stumped. I'm presuming from the detailed description of the processes you followed earlier that you're reasonably technically literate and fairly adept at troubleshooting. So I also presume that as you tried each HDMI input you also selected the appropriate 'source' using the Samsung TV's menu's. I'm inclined to think that the problem lies at the TV end rather than the MBP end, but it might just be worth resetting PRAM and SMC.
Currently Being ModeratedApr 30, 2012 2:54 AM (in response to Zyriab)
Today at work I tried to connect my MBP to our tv att work, samsung led 7000 series.
I didn't work with that tv either. Same thing, not the tv nor the MBP recognize the other..
So that excludes that it's something wrong with my tv at home.
I just got off the phone with samsung support here in Sweden. And the answer I got from there was that the Mac computer have to have the proper "mirror" settings. I asked him how I would do that but then the answer was that "we can only help you with samsung settings, not mac settings".
He said that one solution is to set the proper mac mirror settings so it forces the samsung tv to recognize they are hooked up with each other.
I can't seem to find such a setting. Do you have a clue?
Thanks again Zyriab!
Currently Being ModeratedApr 30, 2012 5:30 AM (in response to ted.wickstrom)
The mirror setting appears in the 'Arrangement' tab in the Displays preference pane once the two devices are communicating, so the Samsung support person was not being particularly helpful. Besides, I would recommend against using mirroring as it forces the TV to operate at the resolution of the MBP and not at it's native resolution thereby compromising image quality. Extended desktop mode with an external display ensures that the TV will use its full native resolution of 1080p (or 1920x1080) and also gives you the flexibility of having two screens with different applications visible on each.
Interesting that you've found that it doesn't work with a second Samsung TV! I guess that means suspicion now falls on the MBP. Like I said earlier, I'm not aware of any incompatibility and mine worked first time!!! I'm busy at the mo' but I'll have a bit of an investigation later and see if I can turn anything up and get back to you.
By the way, did you try resetting the PRAM and the SMC? It's especially worth a try now that suspicion lies with the MBP.
Currently Being ModeratedMay 2, 2012 2:22 AM (in response to Zyriab)
Sorry for my late reply, been busy all weekend.
Last night I sat down with the computer to again trying to connect it with the samsung tv after the PRAM and SMc reset, so see if somethings changed. Suddenly the fan on the computer started to sound like a freakin helicopter. It just went on spinning like crazy and sounded a lot!
I checked the activity manager and saw that even though nothing was running accept firefox the cpu was up to 95 %!
I had to restart the computer to get rid of the fan noise. But after 10 minutes the fan started spinning like crazy again.
I then did a PRAM and SMC reset (again) but today at work the problem with fan continued.
So now i defenitely feel that it's something wrong with the computer thats causing all these problems.
Today I'm calling Apple Support to what's going on with my new baby Mac
Currently Being ModeratedMay 2, 2012 6:40 AM (in response to ted.wickstrom)
That definitely shouldn't happen. Take it into the nearest Apple store, have the Genius Bar folks have a look at it.
Currently Being ModeratedMay 27, 2012 12:08 PM (in response to Zyriab)
I just want to THANK YOU because I was having the same trouble to connect my SAmsung tv and Apple computer and it was all about the Display and Arrangement. I read your reply to other person and it worked perfectly. Thank you.
Now I am having issues with the sound. I got a Belkin Stereo Cable and I connected with the ed and white input plugs on the tv but there is no sound at all. Could you help?
Currently Being ModeratedMay 27, 2012 10:38 PM (in response to Zyriab)
For the ones reading this post in the future.
I returned my computer to Apple and recived a new one just a couple of days later (what a wonderfull support by the way). I got the new one and suddenly all my problems were gone.
So it turend out that I had recieved a lemon..
But now I'm a happy mac-owner again!
Currently Being ModeratedJul 11, 2012 9:14 AM (in response to ted.wickstrom)
Hello Ted, Apparently I am having the same problem you had. So I am wondering if you could remember what exactly was wrong with your computer? did they replace for free? How long have you had the old one before they replaced it?
Let's hope you see this..
Currently Being ModeratedJul 12, 2012 4:21 AM (in response to Bu Rushood)
As I had my 90 days of free support I called to Apple Support in Sweden.
The woman in the other end gave me some directions, resetting PRAM and SMC and some other stuff.
She then redirected me to the After Sales Department. Apple then gave me two choices; get a discount on my computer and keep it or get it replaced with a new one free of charge.
I had my computer about 2 week before it was returned.
So 4 days later a new Macbook Pro was diliverd to my house, and they collected the old one.
What a fatastic support, what a fantastic company!
I still don't know what was wrong with my computer, probably just a lemon..
Hope this was for any help!
Currently Being ModeratedJul 13, 2012 12:44 PM (in response to ted.wickstrom)
Unfortunately my 90 days had passed (the laptop is almost a year old), and since the apple service where I come from is not great, I'll have to forget about it. I just thought if you knew what the problem is I can look up a solution.
Anyway, I appreciate you reply Ted..