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Can't connect macbook pro to samsung ue46d8005?

9462 Views 12 Replies Latest reply: Jul 13, 2012 12:44 PM by Bu Rushood RSS
ted.wickstrom Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 29, 2012 2:08 PM

Hi,

 

I just received my new Macbook Pro 13" since my old MBP from 2010 was stolen.

 

I'm trying to connect it with my new led-tv Samsung ue46d8005.

 

I have a mini-display to hdmi adapter and from there a hdmi cable hooked up to the tv. But no matter how I do the tv or the MBP doesn't recognize each other. I have scrolled through the entire internet for a solution and tried several tips from people.

The adapter and hdmi cable worked just fine with my old MBP and panasonic tv so there's nothing wrong with it.

 

I've tried all the four different HDMI inputs.

 

I've tried to rename the "label" of the HDMI to PC/DVI.

 

I've tried to shut down the tv and MBP, and then start them up at the same time.

 

But there's no luck with anything!

 

What I've learned from googling around is that Samsung and Macs seem to have problem connecting with each other.

 

Today I took my computer and the adapter to my friend's house. There we connected it to his Sharp lcd and it worked just fine! But it just won't work with my samsung tv!

 

But please, is there anyone out there who can help me?

 

/ Ted

MacBook Pro, Mac OS X (10.7.3)
  • Zyriab Level 4 Level 4 (3,285 points)

    I've not heard of any incompatibility between Macs and Samsung TV's, and in fact my MBP works perfectly with my Samsung TV.  What are you getting on the TV?  Are you just getting a completely blank screen? Are you getting a message along the lines of 'no input detected'?  Or are you seeing the spiral galaxy desktop?  Open System Preferences -> Displays.  Do you have the 'Arrangement' tab?  What happens if you click the 'Detect Displays' button?

  • Zyriab Level 4 Level 4 (3,285 points)

    Hmm, I must admit I'm stumped.  I'm presuming from the detailed description of the processes you followed earlier that you're reasonably technically literate and fairly adept at troubleshooting.  So I also presume that as you tried each HDMI input you also selected the appropriate 'source' using the Samsung TV's menu's.  I'm inclined to think that the problem lies at the TV end rather than the MBP end, but it might just be worth resetting PRAM and SMC.

  • Zyriab Level 4 Level 4 (3,285 points)

    The mirror setting appears in the 'Arrangement' tab in the Displays preference pane once the two devices are communicating, so the Samsung support person was not being particularly helpful.  Besides, I would recommend against using mirroring as it forces the TV to operate at the resolution of the MBP and not at it's native resolution thereby compromising image quality.  Extended desktop mode with an external display ensures that the TV will use its full native resolution of 1080p (or 1920x1080) and also gives you the flexibility of having two screens with different applications visible on each.

     

    Interesting that you've found that it doesn't work with a second Samsung TV!  I guess that means suspicion now falls on the MBP.  Like I said earlier, I'm not aware of any incompatibility and mine worked first time!!!  I'm busy at the mo' but I'll have a bit of an investigation later and see if I can turn anything up and get back to you.

     

    By the way, did you try resetting the PRAM and the SMC?  It's especially worth a try now that suspicion lies with the MBP.

     

    http://support.apple.com/kb/HT1379?viewlocale=en_US&locale=en_US

     

    http://support.apple.com/kb/HT3964

  • Zyriab Level 4 Level 4 (3,285 points)

    That definitely shouldn't happen.  Take it into the nearest Apple store, have the Genius Bar folks have a look at it.

  • Tachitachi Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 27, 2012 12:08 PM (in response to Zyriab)

    Hi Zyriab.

     

    I just want to THANK YOU because I was having the same trouble to connect my SAmsung tv and Apple computer and it was all about the Display and Arrangement. I read your reply to other person and it worked perfectly. Thank you.

     

    Now I am having issues with the sound. I got a Belkin Stereo Cable and I connected with the ed and white input plugs on the tv but there is no sound at all. Could you help?

  • Bu Rushood Level 1 Level 1 (0 points)

    Hello Ted, Apparently I am having the same problem you had. So I am wondering if you could remember what exactly was wrong with your computer? did they replace for free? How long have you had the old one before they replaced it?

     

    Let's hope you see this..

  • Bu Rushood Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 13, 2012 12:44 PM (in response to ted.wickstrom)

    Unfortunately my 90 days had passed (the laptop is almost a year old), and since the apple service where I come from is not great, I'll have to forget about it. I just thought if you knew what the problem is I can look up a solution.

     

    Anyway, I appreciate you reply Ted..

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