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osx lion damaged after months of use, help

715 Views 8 Replies Latest reply: May 3, 2012 5:52 AM by Linc Davis RSS
reinierkorstanje Calculating status...
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May 2, 2012 4:18 AM

My mac pro with mac OSX Lion (dutch version)  is having startup issues.

I recentrly installed a 240 gb ssd hard drive, what was working perfecty for a few months.


- first my wireless mouse and keyboard stopped working.

- when I restarted my computer it showed the image below

mac os-x.jpg

- I tried option 2 (reinstalling mac os x) but it told me that mac os x lion is damaged and cant be restored.

- so I tried option 1 ( restore from time machine backup) I did it, it took a few hours, it finished, restarted my computer automatically and came back

with the same image as above. so no success. I tried this total of 3 times, without result.

time machine.jpg

- I went back to the apple store service desk, they checked my startup disk (ssd 240 gb) and told me this worked perfectly and started up fine in other machines.

- I tried starting up holding the alt key to select the correct startup disk. no result


- so now im stuck with this mac os x hulpprogramma's screen and dont know what to do


help will be apreciated!

Mac Pro, Mac OS X (10.7.3), new ssd hard drive
  • The hatter Level 9 Level 9 (58,535 points)

    With SSD it is nice to make a clone also. And to have OS X on a standard type hard drive to boot from.


    Did you create a Lion DVD from the package so you can do a clean install and boot from DVD?


    Did you unplug everything? just keyboard and mouse and monitor? Do you have a wired USB kb/mouse?


    had Mac Pro for months? both? MacPro 5,1 2010 then?


    Can or do you use Lion Recovery Mode to repair your boot drive? to reinstall Lion? to run Disk Utility?

  • The hatter Level 9 Level 9 (58,535 points)

    Clone your system of course!


    And create a Lion Install DVD.


    You need to boot from Lion Recovery but you can't erase the hard drive you are booted from.


    Carbon Copy Cloner will clone Lion and Lion Recovery to another drive.


  • The hatter Level 9 Level 9 (58,535 points)

    you insalled Lion. Have you tried using Lion Recovery Mode? What happens with that?


    And yes strip the machine down if possible, as far as possible.


    SSD: first thing to do once it is working: use Disk Utility to make a sparse disk image.


    Prevention is so much easier and cheaper than a cure, right.


    Install OS X 10.6. on something. Take a look around, closely, and think how.

  • Linc Davis Level 10 Level 10 (107,575 points)

    Erase the startup volume, then reinstall the Mac OS, then restore your data from Time Machine in Setup Assistant, which will launch automatically when you reboot.


    If that doesn't work, you have a hardware fault.

  • Linc Davis Level 10 Level 10 (107,575 points)

    Make a "Genius" appointment at an Apple Store to have the machine tested.


    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the Lion recovery partition, if present.


    There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.


    1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”


    How to back up and restore your files


    2. If you have a working Mac, and both it and the non-working Mac have FireWire ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive.


    How to use and troubleshoot FireWire target disk mode


    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.


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