8 Replies Latest reply: May 3, 2012 5:52 AM by Linc Davis
reinierkorstanje Level 1 Level 1 (0 points)

My mac pro with mac OSX Lion (dutch version)  is having startup issues.

I recentrly installed a 240 gb ssd hard drive, what was working perfecty for a few months.

 

- first my wireless mouse and keyboard stopped working.

- when I restarted my computer it showed the image below

mac os-x.jpg

- I tried option 2 (reinstalling mac os x) but it told me that mac os x lion is damaged and cant be restored.

- so I tried option 1 ( restore from time machine backup) I did it, it took a few hours, it finished, restarted my computer automatically and came back

with the same image as above. so no success. I tried this total of 3 times, without result.

time machine.jpg

- I went back to the apple store service desk, they checked my startup disk (ssd 240 gb) and told me this worked perfectly and started up fine in other machines.

- I tried starting up holding the alt key to select the correct startup disk. no result

 

- so now im stuck with this mac os x hulpprogramma's screen and dont know what to do

 

help will be apreciated!


Mac Pro, Mac OS X (10.7.3), new ssd hard drive
  • 1. Re: osx lion damaged after months of use, help
    The hatter Level 9 Level 9 (58,880 points)

    With SSD it is nice to make a clone also. And to have OS X on a standard type hard drive to boot from.

     

    Did you create a Lion DVD from the package so you can do a clean install and boot from DVD?

     

    Did you unplug everything? just keyboard and mouse and monitor? Do you have a wired USB kb/mouse?

     

    had Mac Pro for months? both? MacPro 5,1 2010 then?

     

    Can or do you use Lion Recovery Mode to repair your boot drive? to reinstall Lion? to run Disk Utility?

  • 2. Re: osx lion damaged after months of use, help
    reinierkorstanje Level 1 Level 1 (0 points)

    my wireless mouse-keyboard started working again after about 1 hour, not sure why. so thats sorted

     

    dont have a lion DVD

     

    I had my mac pro since 2009, but upgraded to a new ssd hard drive in november. it worked fine until a few days ago.

     

    if select the utility disc mode and try to erase and reboot the startup (ssd) drive, it tells me that it is not possible to reboot the disk

     

    not sure what to do now. besides from installing it all again from a time machine backup on one of my other hard drives. any suggestions?

  • 3. Re: osx lion damaged after months of use, help
    The hatter Level 9 Level 9 (58,880 points)

    Clone your system of course!

     

    And create a Lion Install DVD.

     

    You need to boot from Lion Recovery but you can't erase the hard drive you are booted from.

     

    Carbon Copy Cloner will clone Lion and Lion Recovery to another drive.

     

    http://macperformanceguide.com/Mac-HowToClone-backup.html

  • 4. Re: osx lion damaged after months of use, help
    reinierkorstanje Level 1 Level 1 (0 points)

    how can I do this all when I cant start up my computer? other then taking the hard drives out and putting it in an other computer (that I dont have)??

  • 5. Re: osx lion damaged after months of use, help
    The hatter Level 9 Level 9 (58,880 points)

    you insalled Lion. Have you tried using Lion Recovery Mode? What happens with that?

     

    And yes strip the machine down if possible, as far as possible.

     

    SSD: first thing to do once it is working: use Disk Utility to make a sparse disk image.

     

    Prevention is so much easier and cheaper than a cure, right.

     

    Install OS X 10.6. on something. Take a look around, closely, and think how.

  • 6. Re: osx lion damaged after months of use, help
    Linc Davis Level 10 Level 10 (117,920 points)

    Erase the startup volume, then reinstall the Mac OS, then restore your data from Time Machine in Setup Assistant, which will launch automatically when you reboot.

     

    If that doesn't work, you have a hardware fault.

  • 7. Re: osx lion damaged after months of use, help
    reinierkorstanje Level 1 Level 1 (0 points)

    I erased my ssd startup drive, made a bootable lion disc, tried to reinstall/reboot lion, but it automatically goes back to the same screen I started off with in this post....

    any new suggestions??

  • 8. Re: osx lion damaged after months of use, help
    Linc Davis Level 10 Level 10 (117,920 points)

    Make a "Genius" appointment at an Apple Store to have the machine tested.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the Lion recovery partition, if present.

     

    There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.

     

    1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”

     

    How to back up and restore your files

     

    2. If you have a working Mac, and both it and the non-working Mac have FireWire ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive.

     

    How to use and troubleshoot FireWire target disk mode

     

    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.