Currently Being ModeratedMay 2, 2012 10:47 AM (in response to 2eechic)
I am not sure what you mean by setting up AirPrint, but have you tried deleting and re-adding the printers?
Currently Being ModeratedMay 2, 2012 11:34 AM (in response to John Blanchard1)
Yes, I've deleted the printers (connected through USB), also reset printing system, deleted the printer folders in library/printers/hp (and Epson) shut down and restarted my computer...reinstalled both printers via apple update for the drivers and nothing. I 've done this a few times, I can't even print a test page now.
I tried seting up AirPrint so I could print from an iPhone and iPad through the home Wi-Fi network. I think I messed that up, too.
Currently Being ModeratedMay 2, 2012 12:49 PM (in response to 2eechic)
You shouldn't need to add the vendor drivers if you are using AirPrint (unless you want to scan). Also, I am not sure the Artisan 700 is AirPrint compatible. It's not listed here: http://support.apple.com/kb/HT4356. And it shouldn't be necessary to add the printers over USB to see them from your phone. Perhaps the network isn't set up correctly, as you say.
Currently Being ModeratedMay 2, 2012 1:19 PM (in response to John Blanchard1)
I'm not worried about the Airprint at the moment, that's another issues, (and you're probably right, i don't think the network is set up correctly), my real concern is that I can't print from my iMac to either printer, (attached USB) I could a few days ago. My iMac recognizes the printers but won't print, I get the error message- "Unable to send printer command! Unsupported document-format "application/vnd.cups-command". I am able to scan to the iMac from the Epson (I know it's not airprint capable, the HP is). If I unplug the printer(s) it says they're offline, when I plug them in it says they're online but when I try to print something/anything to either one, nothing happens, well, if I look at the (printer) jobs list, it says under staus, "deleted". I appreaciate your help.
Currently Being ModeratedMay 3, 2012 9:33 AM (in response to 2eechic)
Since you are not worried about AirPrint for now, you could try deleting the /Library/Printers/hp, /Library/Printers/EPSON, and /Library/Caches/Epson folders. Then plug the printers in and let Software Update download the drivers. Then try printing a simple document from TextEdit.
I am not sure what to suggest after this since you have already reset the printing system.
Currently Being ModeratedMay 7, 2012 8:28 AM (in response to 2eechic)
Thank you for your help. I've tried deleting the printers and cache- I get nothing except my original error messages. "Unable to send printer command! 'Unsupported document-format' application/vnd.cups-command" and when I go to the jobs list I can see the job I sent to the printer. Nothing prints and it says it was deleted.
The weird thing is, when I'm in Parallels, Windows programs on the mac I can print. Everything seems to working ok in Parallels. Not sure what I should do now. Saw some posts about CUPS printing issues.Could something there be my problem? Should I try to "go back" in time machine to when the printers worked? Maybe reinstall/recover something?
Currently Being ModeratedMay 7, 2012 9:34 AM (in response to 2eechic)
How are the printers added? USB? What app are you printing from? Happy to try to help, but I am out of ideas.
Currently Being ModeratedMay 7, 2012 10:03 AM (in response to 2eechic)
I've added the printers, (connected USB directly to the mac), through system preferences, print & scan..., then updated through software update. They load fine-green lights on both printers-
Still can't print from any app...but now, after downloading gutenprint 5.2.8-pre1 driver (because I'm desperate) the Epson spit out a self test page but I still can't print a test page, status says deleted. I can actually watch it pop up in the jobs completed list.
What am I missing?!!!
Currently Being ModeratedMay 15, 2012 10:28 AM (in response to 2eechic)
It's all working!!!!! I needed to reinstall the CUPS driver, I must have screwed that up somehow, now it all works. As for the Airprint, I just needed to turn off the firewall. We can now print from our iPhones, iPads, Macbooks!!
Currently Being ModeratedAug 31, 2012 12:47 PM (in response to 2eechic)
I believe I'm seeing this same issue but on 10.6.8. I have gotten the self test page to print (again after trying guttenprint) but still failing to print actual documents.
How does one go about re-installing the CUPS driver?Mac OS X (10.6.8)