10 Replies Latest reply: May 2, 2012 2:47 PM by Ralph Johns (UK)
Rob Swinnen Level 1 Level 1 (0 points)

Hey, last month I installed iMessage on my macbook. It all worked fine until today. All of a sudden, I can't send any messages anymore. If I try to, it says "Your message could not be sent. try again, or cancel.
What can I do to fix this?

 

Thanks!


MacBook Pro, Mac OS X (10.7.3)
  • 1. Re: iMessage beta, can't sent/recieve anymore
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    Hi,

     

    Can you say if this is an iMessage (to Phone or iPad) or to a iChat type Buddy  ?

     

     


    8:52 PM      Monday; March 26, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 2. Re: iMessage beta, can't sent/recieve anymore
    Y-Guy Level 1 Level 1 (0 points)

    Having similar issues here Rob.  I have two Macs that I've used Messages on and up until about a week ago it was working, then I seemed like I had some type of hicup one day.  I had mesages on my iPhone that came back unsent for and afternoon, then after that I noticed that messages on my Macs were no longer working.  I tried again on both machines this moring and continue to get the "Your message could not be sent" notification. I realize this is beta so I'm not upset, but I do miss being able to message from my mac. I wonder if Apple didn't make some changes that have created issues.

  • 3. Re: iMessage beta, can't sent/recieve anymore
    Rob Swinnen Level 1 Level 1 (0 points)

    It's a message from macbook pro to an iphone.
    Sending messages to a friends macbook doesn't work either..

  • 4. Re: iMessage beta, can't sent/recieve anymore
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    Hi,

     

    Add either 8.8.4.4. or 8.8.8.8 (Public DNS servers) to System Preferences > Network > Advanced Button > DNS tab.

     

     

     

     


    9:00 PM      Tuesday; March 27, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 5. Re: iMessage beta, can't sent/recieve anymore
    Rob Swinnen Level 1 Level 1 (0 points)

    Thanks Ralph! It's working again!

  • 6. Re: iMessage beta, can't sent/recieve anymore
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    Thanks for the points

     

     


    8:21 PM      Friday; March 30, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 7. Re: iMessage beta, can't sent/recieve anymore
    mikehom1 Level 1 Level 1 (0 points)

    Ralph,

    I added the public dns servers as suggested but this did not resolve.  I have same issue - after weeks of using the imessage beta (many,many times per day), it stopped working this morning.  This began concurrently with the beta not working.  Additionally, when I send messages from my iphone they also say not sent, but in fact are sent.  So to be clear both the MPB and Iphone both say that messages are not sent, but the ones sent from my iphone are sent just fine, while messages sent from MBP are in fact not sent.  I am considering the uninstall/reinstall cycle.  Any advice would be apporeiated.

  • 8. Re: iMessage beta, can't sent/recieve anymore
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    HI,

     

    I would start with the Uninstall/reinstall method you suggest.

     

     


    8:23 PM      Wednesday; May 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 9. Re: iMessage beta, can't sent/recieve anymore
    mikehom1 Level 1 Level 1 (0 points)

    Ralph,

     

    I did the unistall/install cycle and it is working again.  If it goes south again I will post that here, for general awareness.

     

    Thanks,

     

    Mike

  • 10. Re: iMessage beta, can't sent/recieve anymore
    Ralph Johns (UK) Level 9 Level 9 (67,505 points)

    Thanks for letting us know.

     

     


    10:47 PM      Wednesday; May 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously