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Recently I started having trouble saving webpages

420 Views 7 Replies Latest reply: Jan 31, 2013 3:50 AM by allanfromcork RSS
OleFbxAK Calculating status...
Currently Being Moderated
May 2, 2012 1:42 PM

Recently I started having trouble saving webpages & web-based pdf docs via the 'save as' option in Safari.

 

 

I get the message: The doc 'xxx' could not be exported as 'xxx'.

 

I'm not getting the window that allows the options of web archive, pdf, etc. either.  I've tried adding '.pdf' to the end of the name Safari assigns the doc, & tried my own titles.  Never had this problem before, have used Safari for many years.  Using 5.1.5 now.

MacBook Pro, Mac OS X (10.7.3)
  • Carolyn Samit Level 10 Level 10 (84,015 points)
    Currently Being Moderated
    May 2, 2012 2:14 PM (in response to OleFbxAK)

    Hi...

     

    Quit Safari.

     

    Open the Finder.


    From the menu bar click Go > Go to Folder

     

    Type this exactly has you see it here:    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Move the Cache.db file to the Trash.

     

    Relaunch Safari to test.

  • Carolyn Samit Level 10 Level 10 (84,015 points)
    Currently Being Moderated
    May 2, 2012 3:11 PM (in response to OleFbxAK)

    Try this...

     

    Those files do exist...

     

     

    Open a Finder window.

     

    Select your Home folder in the Sidebar on the left.

     

    Then open the Library folder the Caches folder then the com.apple.Safari folder. You'll see the Cache.db file there.

     

    Just move it to the Trash.

     

    Since you are running v10.7.3 Lion, the only way to reinstall Safari is to use Lion Recovery

     

    You can try, "resetting" Safari. From the Safari menu bar click Safari > Reset Safari.

     

    Select the top 5 boxes then click Reset.

     

    Quit then relaunch Safari to test.

  • Linc Davis Level 10 Level 10 (107,410 points)
    Currently Being Moderated
    May 2, 2012 3:58 PM (in response to OleFbxAK)

    Back up all data.

     

    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:

     

    /Library/Internet Plug-ins

     

    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.

     

    If you still have the issue, repeat with this line:

     

    ~/Library/Internet Plug-ins

     

    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • allanfromcork Calculating status...
    Currently Being Moderated
    Jan 31, 2013 3:50 AM (in response to OleFbxAK)

    Trashing only AdobePDFViewerNPAPI solved the problem for me - thanks Linc! It also cured another problem - that I could not Zoom the View of PDF files coming into Safari from the web.

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