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Unable to install new Lion upgrade

2277 Views 18 Replies Latest reply: Aug 4, 2012 1:43 PM by Yuengdog1983 RSS
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iamashleynicole Calculating status...
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May 2, 2012 9:22 PM

Install Failed Mac OS X could not be installed on your computer. Mac OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created. Visit www.apple.com/support/no-recovery to learn more. How can I fix this?

  • petermac87 Level 5 Level 5 (4,065 points)
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    May 2, 2012 9:24 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    Install Failed Mac OS X could not be installed on your computer. Mac OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created. Visit www.apple.com/support/no-recovery to learn more. How can I fix this?

    Have you visited www.apple.com/support/no-recovery to learn more?

     

    Pete

  • petermac87 Level 5 Level 5 (4,065 points)
    Currently Being Moderated
    May 2, 2012 9:31 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    Yes. I guess I should read a Mac for dummies book :/

    Go up to the Apple symbol in the top left of your menu and go to About This Mac and see if your computer meets these specs for Lion

     

    General requirements

    • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    • 2GB of memory
    • OS X v10.6.6 or later (v10.6.8 recommended)
    • 7GB of available space
    • Some features require an Apple ID; terms apply.
    • Some features require a compatible Internet service provider; fees may apply.

     

    Pete

  • petermac87 Level 5 Level 5 (4,065 points)
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    May 2, 2012 9:42 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    My computer meets all the requirements

    OK, how big is your Hard Drive and how much free space do you have left? And how many partitions are you running at present? (eg Bootcamp etc.)

     

    Pete

  • petermac87 Level 5 Level 5 (4,065 points)
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    May 2, 2012 9:56 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    I think this is right

     

    Capactity: 999.21 GB

     

    Available: 798.14 GB

     

    I am not sure what you mean by how many paritions I am running at present?

    Go to Applications > Utilities > DiskUtility and open that up. What do you see in the left hand column?

     

    Pete

  • petermac87 Level 5 Level 5 (4,065 points)
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    May 2, 2012 10:04 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    1 TB ST31000528AS Media

     

    Macintosh HD

     

    OPTIARC DVD RW AD-5...

     

    Restart your MBP.

    When you hear the bong sound push and hold the option key.

    If the Recovery partition exists it will be one of the options for boot.

     

     

    Pete

  • petermac87 Level 5 Level 5 (4,065 points)
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    May 2, 2012 10:29 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    I did what you suggestioned, and it asked me to sign into our wireless network, and I had to hit enter to start the computer back up with Mac Os x.

     

    I really appreciate your help, sorry that I am not understanding this/giving you a headache.

    Did it give you the option to go into the Recovery Partition?

    I'm presuming that you are trying to reinstall Lion. Is this correct?

     

    Pete

  • petermac87 Level 5 Level 5 (4,065 points)
    Currently Being Moderated
    May 2, 2012 10:42 PM (in response to iamashleynicole)

    iamashleynicole wrote:

     

    No, the only option was choosing the network, typing in the password, then selecting the macintosh hd mac os x start up.

     

    I paid the $30 to upgrade to Lion, i keep getting the recovery error.

    So when you boot up and you hold down the Command+R key you don't get into the recovery partition of the hard drive?

     

    If you don't see the recovery partition then you may have deleted that partition somehow.

     

    If that is the case you are going to need to get someone to make a recovery USB flash stick that has all the files on it that the recovery partition usually contains. With that you can boot the computer, WIPE the drive and re-install Lion. Other than that, I am really out of ideas here.

     

    Are you trying to update from Snow Leopard to Lion? Or have you had Lion installed before this problem, just to be clear.

     

    Pete

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