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Pandora problems with my iPhone 3GS lately

2517 Views 6 Replies Latest reply: May 4, 2012 7:09 PM by silverback01 RSS
silverback01 Calculating status...
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May 1, 2012 11:58 AM

I have an old iPhone 3GS.  I have been a happy Pandora user for years.  Lately Pandora takes forever to start a song and several minutes between songs.  I have re-started the iPhone and reinstalled Pandora several times to no avail.  IThis happens in 3G mode as well as in WIFI mode.  I recently started using my bluetooth and it was around the same time frame these problems started with Pandora but I am not totally sure.  Any ideas out there as to what the problem is?  Any suggestions would be greatly appreciated.

iPhone 3GS, iOS 3.1.3
  • rdoyleusa Calculating status...
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    May 2, 2012 2:10 PM (in response to silverback01)

    I have been having the same problem. Also a paid Pandora user for 2+ years. I do not have the problem on wireless but I do have it on 3G. However, you bring up a very interesting point. I also just started using Bluetooth recently (Motorola S10-HD Bluetooth headphones). I only have the problem at the gym where I stream Pandora over 3G since I don't have wireless access. That is also the only place I use the headphones. I will additionally add that I did not have this issue streaming with Pandora to Bluetooth headphones over 3G at the gym for the first several weeks I used this configuration. It is only in about the last 2 weeks this has happened. It will take a long time to start a song and then there will be a long delay between songs. It varies from 3 minutes to 15 minutes and more. I never wait more than 15 minutes but I believe that I could see longer times if I did.


    I will do a few experiments to see if I can isolate further. I will start with using bluetooth headphones over 3G and wireless at home. I'll let you know what I find. Updates from anyone else would be appreciated though.

  • rdoyleusa Level 1 Level 1 (0 points)
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    May 2, 2012 11:11 PM (in response to rdoyleusa)

    Wi-Fi + Bluetooth headphones at home... no delays between first 2 songs...


    Next, disabled wi-fi during a song and transition to 3G was seamless as song continued. But at conclusion, go a delay. Next several consecutive songs all had several minute delay to start playing.


    Next disabled Bluetooth to play through docking station speaker... Again delays.


    Power phone off and then on... 3G with bluetooth turned off on docking station... Again delays...


    Next Enabled Wi-Fi during a delay and the delay was immediately ended.


    So at this point it appears the problem is Pandora + 3G with any output.


    Next deleted and reinstalled pandora. All problems with 3G now cleared.


    Re-enabled Bluetooth... and there are the delays again!


    Switch to Wi-Fi and we are ok again.


    SUMMARY: Enabling Bluetooth on my iPhone4 (not 4S) causes Pandora streaming over 3G to start having several minute delays between loading songs. The problem can be cleared by disabling Bluetooth and then reinstalling the Pandora application. But re-enabling Bluetooth will trigger it again.


    Silverback01: To test this, disable bluetooth on your phone under settings >> General. Then reinstall the Pandora app. Then play songs and verify that they play over your cheesy phone speaker without delays between. Then re-enable Bluetooth and see if the problem comes back. I think the reason re-installing the app to this point has not worked is that you have not disabled bluetooth.


    This doesn't really solve our problem. But at least it should let us verify we have a consistent issue that we can report. Unfortunately, it is not clear to me who would be responsible to fix this though.

  • d minus Calculating status...
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    May 4, 2012 3:48 PM (in response to silverback01)

    iPhone 3GS owner running iOS 5.1, with the same issues as described: extreme delays before/between tracks over 3G, tracks play without issue once loaded, and everything works normally over Wi-Fi. In my case, the Bluetooth solution didn't help, as I had already deleted and reinstalled Pandora while BT was disabled (I never use it so it was already off).


    The problem began only after I updated iOS from v4.1 to v5.1, so I imagine there was something nasty introduced in 5.1 on 3GS that Pandora didn't test against, assuming "everyone is gonna upgrade to iPhone 4[S] anyway" ...


    If anyone else has experienced this issue and found a fix or workaround, please share!


    (sure would be nice if previous versions of apps were available from the App Store so I could do some kind of regression testing... )

  • ballteam Calculating status...
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    May 4, 2012 6:29 PM (in response to silverback01)

    Dear Community:


    Hate to be a "Debbie Downer" but I don't think it has anything to do with Bluetooth:


    - I have a 4S phone.

    - My Bluetooth is never on


    I have been getting delays between songs now for 3 weeks and when I do, I have 5 bars on AT&T.


    I sent Pandora and e-mail about this and all they say is "we're aware of the problem and are working on it"!


    I agree with d minus...wish we could go back to older versions because this happened with last update.


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