Skip navigation

password issue with @me.com account

919 Views 17 Replies Latest reply: May 4, 2012 6:09 AM by ontheroadagain RSS
1 2 Previous Next
ontheroadagain Calculating status...
Currently Being Moderated
May 2, 2012 8:02 AM

I cannot get my @me.com account on line on my Mac because it does not accept my valid password.  Why is this happening now?  I can access iCloud on the web to get my mail with the same password but not on the Mac.

MacBook, Mac OS X (10.6.8)
  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 2, 2012 3:50 PM (in response to ontheroadagain)

    I think they're slowing nudging people to the fact that MobilMe & .mac is going away shortly in favor of iCloudinees!

    Get an iCloud account first.

    MobileMe & dot Mac will still work last I heard.

    iCloud Mail setup, even in 10.4/10.5…

    Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.

    IMAP (Incoming Mail Server) information:

    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: example@me.com (use your @me.com address from your iCloud account)
    • Password: Your iCloud password

    SMTP (outgoing mail server) information:

    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: example@me.com (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 3, 2012 9:30 AM (in response to ontheroadagain)

    Yes, you can keep the account, the new account you create on the Mac will only be new in Description, it'll be the same account but with the needed changes in servers & ports.

  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 3, 2012 2:10 PM (in response to ontheroadagain)

    You can use the same old eMail address, only the description needs to be different, this will be a duplicate account except that it's like somebody has moved & you are readdressing the envelope.

     

    We're only leaving the old account for safety, once we see the new one works we can disable or remove the old account if the new one shows all the correct eMails.

  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 3, 2012 2:55 PM (in response to ontheroadagain)

    Hmmm, haven't tried it on 10.6.x

     

    On the account that is already there, is the incoming server...

     

    imap.mail.me.com

     

    Is the outgoing server...

     

    smtp.mail.me.com

  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 3, 2012 4:32 PM (in response to ontheroadagain)

    I've setup iCloud Mail on 10.4.11 & 10.5.8, but that incoming server is the wrong one for iCloud, that is the old MobleMe/.mac server

     

    When you tried making the new account was it IMAP & not MM or .mac???

  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 3, 2012 6:53 PM (in response to ontheroadagain)

    I'll try it on 10.6 later tonight.

     

    What is the Account type for the current one?

     

    Did you try unchecking enable this account, ?(which will make it invisible in Mail), before trying the IMAP setup?

  • BDAqua Level 10 Level 10 (114,685 points)
    Currently Being Moderated
    May 3, 2012 8:10 PM (in response to ontheroadagain)

    Whew, just triedit on 10.6.5, it sure throws a bit of a roadblock or 3 to us, but...

     

    If you cannot edit the servers to the new iCloud ones, then...

     

    Quit Mail, in Finder goto...

     

    /Users/YourUserName/Library/Mail/IMAP-YourMailName@imap.mail.me.com

     

    Right click or control+click, choose duplicate, once done, start Mail, goto Mail Preferences>Accounts,highlight the old MobileMe accounts, click the little minus icon below, then setup a bew IMAP account.

     

    If worried about losing anything...

     

    On Mail...

     

    First Quit Mail, then I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.

     

    Users/YourUserName/Library/Mail

     

    Users/YourUserName/Library/Mail Downloads

     

    (Could be a different folder here if you chose such in Mail Prefs)

     

    Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.

     

    /Users/YourUserName/Library/Preferences/com.apple.mail.plist

     

    Make a copy of this file also.

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.