4 Replies Latest reply: May 11, 2012 8:25 AM by NiviE
NiviE Level 1 Level 1 (0 points)

I have an AirPort Extreme, which has an external HD connected to it.  This was working fine until...

 

We got an AirPort Express to connect to a receiver and play music throughout our house, from iTunes on our computer.

 

That, incidentally, works just fine.

 

However, since then, I have been unable to access the external harddrive.

 

In the Airport Utility, under Edit for the AirPort Extreme, Under Disks, the drive is listed.  I have checked Enable file sharing, and even tried checking Share disks over WAN though it didn't seem to make a difference.  I have the drive Secured With device password.

 

But when I go into Finder, I cannot connect to it.  If I click on Connect As..., nothing happens.

I tried unplugging it and connecting it directly to my computer, but it said I didn't have authorization to view the contents.

 

What is the magical configuration that will allow me to use all these Apple products together?

 

Thanks,

Nivi


iMac
  • 1. Re: Airport Extreme + Airport Express (+ External HD?)
    Newzealand440 Level 1 Level 1 (60 points)

    Does it go through when you access it on safari, afp:// your airport extreme ip

  • 2. Re: Airport Extreme + Airport Express (+ External HD?)
    NiviE Level 1 Level 1 (0 points)

    No, it does not go through.  I type that into the URL, and the finder window opens up.  Then I'm back to clicking on Connect As... and having nothing happened.

     

    That said, this morning I did try to unplug the AirPort Express, and it's still not working. I've tried rebooting the AirPort Extreme, both with and without the external hard drive attached, reconnecting it and rebooting the Extreme, all to no avail. 

  • 3. Re: Airport Extreme + Airport Express (+ External HD?)
    Newzealand440 Level 1 Level 1 (60 points)

    Try having a look at your login items in "preferences" under "users and groups" for any error triangles, if so delete them and restart.

     

    Plus does it not connect if you have the "airport express" unplugged

  • 4. Re: Airport Extreme + Airport Express (+ External HD?)
    NiviE Level 1 Level 1 (0 points)

    Thank you, Newzealand440, for your suggestions.  I did go through and delete any login items with error triangles, but unfortunately that still didn't do the trick.

     

    In the end, I took the hard drive into the Apple Genius Bar.  It was simply a matter of permissions.  I plugged the HD directly to my computer, then 'right clicked' on the drive and chose 'Get Info'.  At the bottom, I looked at the permissions, and set my user's to 'Read and Write'. That did the trick.

     

    I'm not sure what caused the permissions to be changed in the first place, and have yet to try to reconnect it to the Extreme to make it accessible over the network, and thus figure out when exactly the permissions are being changed.

     

    But, the access problem has been resolved.