The downgrade would apply to the next annual charge. You can only get a full refund for your plan. As for the contact info, I was wondering that myself
Why would I pay just to get my money back?
I may just go in to an Apple Store and try there.
Hi, I had the same problem, I downlOaded more memory on my ICloud which was not needed, to downgrade your ICloud, go into setting on IPhone, then go into iCloud, Tap your iCloud account, choose your iCloud Storage plan and
tap Downgrade Options. Then call 133 622 for Australias Apple technical support and you will b asked further questions.. Tell them the reason why you want to downgrade and you will get you full refund put back into you bank account within 2-3 days... HoPe this works for all the People that want to know how to down grade!!!!!