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My old laptop died and now I cannot sync my iPAD on the iTunes on my new laptop.

3091 Views 3 Replies Latest reply: May 3, 2012 10:42 PM by Diavonex RSS
iPAD49 Calculating status...
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May 3, 2012 11:03 AM

My iPad was synced to iTunes on my Windows laptop.  When it died I downloaded iTunes on my new replaement laptop.  Now when I connect my iPad2 to my new laptop I get an error message that the iPad can only be connected to one (1) iTunes library.


How do I dissolve the first relationship an establish a new one on the new laptop?




iPad 2
  • jwheatley-bradford Calculating status...

    I think you need to authorise your new laptop to have access to your iTunes library by following these instructions.


    Oen iTunes > Go to the Store menu > Choose Authorise This Computer > Enter Apple ID and Password when prompted.


    Because the computer has been authorised, your iPad can now sync as expected.

  • sbc905 Level 1 Level 1 (30 points)

    You can only sync with one iTunes library - - what you need to do is restore your iPad. Backup backup backup!

    Hope this helps.

  • Diavonex Level 9 Level 9 (59,220 points)

    This is an extract from one of our senior participant; hope he doesn't mind me reproducing it here


    Syncing with new computer


    1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.


    2) Now connect your iPad to your laptop and start iTunes.


    3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.


    4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.


    5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.


    6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.


    If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.



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