8 Replies Latest reply: May 4, 2012 7:09 AM by Roger Wilmut1
Vogon Level 1 Level 1 (15 points)

I am migrating a colleaugues mail from her Mobileme to iCloud.

I had done mine a while back, and had to enter new server info. etc.

 

On her Mobileme login, I selected the option to use mail on iCloud. That should move her to iCloud, right?

That's what it did when I migrated, though I was not presented with two options.

Neither of us intend to get Lion for the forseeable as there is no guarantee certain work software will work seamlessly.

 

I see a window stating "Your email will work after June..." With a big tick mark.

 

I get (she gets) an email saying "Your mail will be moved to iCloud afetr June 30"

"You can continue to send and receive mail at your x@me.com address after MobileMe ends on June 30, 2012."

 

I am still able to log in to Mobileme. Which is still telling me "mobileme will end soon".

 

I try to log in to iCloud. Which tells me "To sign in, move this Mobileme account to iCloud". It doesn't appear to be AWARE that I have selected the option to move her email. It doesn't say "You can't sign in yet because now we wait until june to move you".

 

Has the procedure changed since I changed over and needed the new settings?

Surely, if she needs to change server info etc. there would have been notification or SOME sort of explanation as to what she will have to do: a link...

 

Does she just do nothing, and her email will continue to work, except she will be able to sign into iCloud for browser/webmail on June 30?

 

Many thanks.

  • 1. Re: MobileMe mail to iCloud... Now what?
    Roger Wilmut1 Level 9 Level 9 (65,495 points)

    Apple have recently provided a facility for MobileMe users whose computers don't meet the requirements to migrate their email only to iCloud. If you choose this option (as evidently has been done in this case) your email will be migrated to iCloud, but not immediately - this will take effect at the end of June when MobileMe terminates. Only at that point all other data on MobileMe will be deleted, but your email will be accessible at http://icloud.com.

     

    Though Apple have not included this information, you will be then able to set mail up manually to access your iCloud email by following the instructions on these pages:


    Entering iCloud email settings manually in Snow Leopard or Leopard


    Entering iCloud email settings manually in Tiger

     

     

  • 2. Re: MobileMe mail to iCloud... Now what?
    Vogon Level 1 Level 1 (15 points)

    OK,

     

    You'd think something like:

    You need to setup a new account with differerent settings, and even though you used a function called "MOVE TO ICLOUD" you will not in fact be moved to iCloud, would get a mention...

     

    As it happens, the person in question will be travelling for work at that time, so this could turn into a disaster.

    I'm really not happy that Apple seem to be forcing people's hand here, and providing a sloppy, obfuscated method to just continue in their work.

     

    I need a way to force the email over to iCloud now... Surely there is a way?

     

    Many thanks for your help.

  • 3. Re: MobileMe mail to iCloud... Now what?
    Roger Wilmut1 Level 9 Level 9 (65,495 points)

    Just go to http://me.com/move and log in with your MobileMe email address. You may be offered two alternatives - choose to migrate to iCloud now and when asked to confirm that you have Lion, just lie and say 'yes'. Your mail will be moved and you can set Mail up as detailed in whichever of my links above is applicable. Note that calendars and contacts will be removed from MobileMe, though the iDisk will unaffected.

  • 4. Re: MobileMe mail to iCloud... Now what?
    Vogon Level 1 Level 1 (15 points)

    Right, so selecting that option will not have any impact at all on her existing setup?

    Will this affect her contacts on her Mac, iPad and Iphone?

    Will they stay the same and continue to sync via iTunes?

     

    Thanks AGAIN!

  • 5. Re: MobileMe mail to iCloud... Now what?
    Vogon Level 1 Level 1 (15 points)

    Oh, and I forgot...

     

    Some people have indicated in forums that their password will not function in iCloud after the migration. The suggestion was made that the password now needs to include a numeric character.

    Surely Apple haven't changed the password format at the same time as this changeover?

  • 6. Re: MobileMe mail to iCloud... Now what?
    Roger Wilmut1 Level 9 Level 9 (65,495 points)

    Vogon wrote:

     

    Right, so selecting that option will not have any impact at all on her existing setup?

    Will this affect her contacts on her Mac, iPad and Iphone?

    You still haven't said what system she is using. AFAIK the only data migration other than Mail is calendars on Snow Leopard  - and even there I think the calendars also stay on the Mac. There will ne no effect on contacts.

     

    Apple are now insisting that passwords must have at least 8 characters, at least one of which must be a capital and one a numeral. This appears to be mandatory when any change to accounts is made.

  • 7. Re: MobileMe mail to iCloud... Now what?
    Vogon Level 1 Level 1 (15 points)

    Ah, yes sorry, I didn't think it was that relevant.

    She's using 10.6.8

     

    OK, so any NEW passwords will have to adhere to the new format. Thanks.

     

    I was suspicious of the claims, people would find themselves locked out of iCloud with no indication as to why... That would be a stupid scenario indeed.

     

    PS, You are a star sir.

    You should perhapse be working for Apple telling them how to manage the information, communication and documentation for this changeover!

    At least stopping them from naming functions and options in a way that indicates that they do something they don't. And, during a major changeover. :-)

  • 8. Re: MobileMe mail to iCloud... Now what?
    Roger Wilmut1 Level 9 Level 9 (65,495 points)

    Vogon wrote:

     

    You should perhapse be working for Apple

    They couldn't afford me