5 Replies Latest reply: May 4, 2012 5:28 AM by ckuan
GinafromVienna Level 1 Level 1 (0 points)

hi,

 

Im quite new here and I would kindly ask you for your help.

 

I have had my iPhone 4 for some months now. It was my first apple product. Everything so far had gone pretta good, except some problems with the updates.

 

For about two months now I am also writing and checking my emails on the iPhone. After a few weeks, typing mails became very very slow. The program opened as quickly as before but I had to wait 5-10 seconds to at least one word I have typed. After a few days i updatet my iPhone to the newest version and everything went fine again. But now, about 2 weeks later the problem is appearing again. I have just tried to type one short sentence and it took me nearly two minutes. I can hear the sound of typing (klick) but no letters can be seen on the display. After waiting about one minute, the text appears. Everything else in the mail app is working fine (quick changes between the different files and so on)

 

I have checked the settings and everything should be fine according to what is recommended here and the size of the mails I have still in the entrance and in other files is really small.

 

Please be so kind and tell me what to do. I need the problem very very often and need to find a solution.

 

Thank you very much in advance

 

Gina


iPhone 4, iOS 5.1
  • 1. Re: very slow typing (just in mail)
    ckuan Level 7 Level 7 (21,515 points)

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)

    Note: You will not lose any data.

  • 2. Re: very slow typing (just in mail)
    GinafromVienna Level 1 Level 1 (0 points)

    Thank you very much for your answer ckuan. I have tried it but it did not get any better.

     

    In the meantime I got actually the feeling that it is getting worse, every time i try typing anything again. I am not even hearing any "typing noises" any more for more than 20 seconds......

  • 3. Re: very slow typing (just in mail)
    ckuan Level 7 Level 7 (21,515 points)

    Two more things you can try:

    1. Restore from backup using iTunes

    2. Restore as new using iTunes.

  • 4. Re: very slow typing (just in mail)
    GinafromVienna Level 1 Level 1 (0 points)

    Thank you once again ckuan,

     

    I have found out something different now. Every time I leave Safari from one special site, mail does not work after that. I changed to another site on the Internet, changed into the mail app and everything was working just fine. To make sure that this is it I changed again to my usual homepage, typing was again not possibe in the mail. Further I have just made sure that I wait a few more seconds after this small wheel stops turning after the actualisation and the problem so far does not longer appear. I hope this will stay like that.

     

    (By the way, I have found that in an older discussion from 2008, where it helped with an older version, where the same problem appeared.)

     


     

  • 5. Re: very slow typing (just in mail)
    ckuan Level 7 Level 7 (21,515 points)

    Glad you had it sorted out.