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on start up, mac pro displays a file folder and question mark

637 Views 10 Replies Latest reply: May 4, 2012 6:39 AM by The hatter RSS
Les22 Level 1 Level 1 (0 points)
Currently Being Moderated
May 2, 2012 7:01 AM

Just rec'd a new(er) to me Mac Pro 1.1 w/no HD & possibly bad video card 8GB memory and very dirty inside. To test this mac, I put in a new seagate barracuda SATA 1TB HD, hooked up display and tried to fire it up. Got to chime in and then the display showed a grey screen w/file folder with a question mark on it. Only had a mouse last night when trying this and my G5 has a bluetooth keyboard and the mac pro isn't bluetooth, so where do I go from here? I'm thinking a wired keybrd would allow me to open drive bay to receive Leopard Install disc that I already own and proceed from there? I figure, once I can get this up and running and know there is no problems, I'll dismantel and clean. Any suggestion on any of this?? Also all 8 GB memory was installed on the top riser card? I reset the memory banks to 2 on the top card and 2 on the bottom card as this is what the downloaded manual shows, am I reading that right? Dang, I thought this would be cut and dried, no such luck....

Mac Pro
  • The hatter Level 9 Level 9 (58,560 points)

    The RAM has to be in matched pairs so as long as you have 4 x 2GB? should be fine.


    Some people have had defective lower Riser or issue using both but you'll have to check.


    10.5.x DVD should be fine in most cases (depends on what graphic card). X1900s clog with dust constantly and need regularly be pulled to clean.  If you needed to buy then Amazon has 10.6.3 for $44 while Apple has it for $29. If you did need a graphic card, then you may need 10.6.5 and be looking at ATI 5770 or something.


    Any USB keyboard - handy to have, none of the issues with BT.

  • The hatter Level 9 Level 9 (58,560 points)

    7300GTs can have a bad capacitor


    holding mouse down on startup signals to open the bay door


    holding Option key halts to choose what to boot from and option to eject also


    you can't restore a system from a G5. Sometimes just the presence of a G5 system causes trouble on startup.


    MacVidCards for aftermarket gpu


    you should stay off ebay I think and use Apple or Amazon like I mentioned. OEM DVD for OS X are Mac specific - really.


    As I said above buy the SL 10.6.3 DVD.

  • mooblie Level 4 Level 4 (1,915 points)

    Les22 wrote:

  didn't offer me an option for an Airport choice? After it finished the install and restarted, I went to system profile to look for the card connection and it shows "Nothing found", any suggestions here??.....


    Airport cards are an option on the MacPro.  Sounds like your MacPro doesn't have one?


  • The hatter Level 9 Level 9 (58,560 points)

    A good start on cleaning around electronics:

  • The hatter Level 9 Level 9 (58,560 points)

    Was just one tool to get one layer. Nicotine can also act like glue and bind particles.


    The blower I linked has been fine and designed for use around computers.


    There are youtube on how to take apart and clean a Mac Pro that probably worth viewing, including one that showed the inside of PSU empacted with "dust" and there are photos too, one of the insides of a G5 was down-right scary!


    Just read where older versions of Ofiice and patched products but there are still people that have never upgraded and didnt think they needed to until the recent news stories. And Apple stopped shipping patches to Leopard over a year ago I think.


    Some good links it seems:



    How to protect from future dust


    Some people have not seen old thermal paste gone bad and while dusting does not help, in some cases (even the new Intel Ivy Bridge it seems) and some GPUs, redoing thermal paste done right can be a good idea especially after years of use.




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