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Warranty question

200 Views 3 Replies Latest reply: May 4, 2012 6:07 AM by a brody RSS
Hakamac Calculating status...
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May 4, 2012 5:50 AM

Newbie here, If I change the ram myself (4gb - 16gb) on a new Imac will it affect the warranty ? I haven't got it yet, just sorting out a few concerns before I do.  Many thanks

iPad 2
  • Allan Eckert Level 8 Level 8 (39,305 points)
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    May 4, 2012 5:52 AM (in response to Hakamac)

    RAM and the hard drive are considered user chanable items and will not effect the warranty.

     

    Allan

  • Ralph Landry1 Level 7 Level 7 (28,695 points)
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    May 4, 2012 5:54 AM (in response to Hakamac)

    To add to Allan's response, make sure you get quality ram from a Mac sepcialist...Macs are notoriously sensitive to their ram.

     

    See the offerings of suppliers like Newegg, Crucial, OWC, http://www.macsales.com

  • a brody Level 9 Level 9 (62,005 points)
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    May 4, 2012 6:07 AM (in response to Allan Eckert)

    Hard drive isn't user changeable on the inside anymore, and hasn't been since the iMac G5. RAM is user changeable, as long as one follows the directions supplied by Apple, and doesn't make a mistake in doing so.  If evidence that a user didn't properly ground themselves, or properly observe how the clips work, all bets are off as to the warranty.  If one wants to be on the safe side an Apple Authorized Service provider can write a repair ticket each time.  But Apple has also been known to not cover user replaced RAM and put in their own at user expense. So hold on to your old RAM if you do change the RAM, so at least you can replace it back in, in event issues arise with the replacement RAM.

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