when i try to connect it says restore to factory settings cause my phone cannot be recognized.... what should i do? i dont want to lose everything
If you've received the message to connect to iTunes, you've already lost everything.
is there anyway i can still get everything from my last backup? or do i need a new phone?
Connect it to iTunes and restore from the backup...see what data is still there.
There is no reason at this point to suspect a new phone is needed.
Retrieving data ...