Currently Being ModeratedMay 4, 2012 8:46 AM (in response to CLTPilot)
Have you exhausted all matters in this link? http://support.apple.com/kb/TS1368
Currently Being ModeratedMay 4, 2012 5:26 PM (in response to CLTPilot)
Usually it's because you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Currently Being ModeratedMay 4, 2012 6:55 PM (in response to CLTPilot)
Question: this problem is acting like there's a capacity issue with the iTunes Store servers. Sometimes I connect, most times I don't. But I have a hard time believing they'd lose money by not having enough bandwidth for the store.
OK, I have checked the router settings (remember this problem has occurred on multiple different Internet connections). I have a Motorola Surfboard Cable Modem/Router supplied by Time Warner.
I always check to see if I have Net access by opening Safari and clicking on a news article I haven't read before and by checking email.
After I posted the original message above I tried to connect via my home network and got the error message. I switched to my mobile phone hotspot and was able to connect and do an update. Then I switched back to my home network and again was able to connect and download an app. 4 hours later I tried to connect via home network and again I got the error message. Once again I switched to my mobile hotspot and was able to connect and begin downloading an app. During the download I switched back to the home network and the download continued until it finished. But many times in the past week I got the error message when using the mobile hotspot and when using a hotel wifi connection.
I have a couple of days left on my return window at BestBuy. I'll try Apple phone tech support since it's been less than 90 days, or if I have time I may take it to a local Apple store. But if this continues I'll either RMA this unit and get another one or get a refund and buy something different.