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Print and buy book not working

308 Views 6 Replies Latest reply: May 4, 2012 10:41 AM by léonie RSS
rofarias Calculating status...
Currently Being Moderated
May 4, 2012 8:55 AM

I am a new user of Aperture 3.2.3. I finished creating a book, but when I click on Print..., Buy Book..., It seems that the software is stuck in the browser windows and does not leave. When I press export they export the selected photo from the browser window and not the pages from the book. What is going on? Can someone help me?

Aperture 3, Mac OS X (10.6.8)
  • léonie Level 8 Level 8 (46,410 points)
    Currently Being Moderated
    May 4, 2012 9:18 AM (in response to rofarias)

    Is your internet connection working?

     

    If not, fix your internet connection and restart Aperture, try again.

     

    If it is not the network, you may have a locked or corrupted Aperture Preferences file.

    Quit Aperture and try to remove the Aperture preferences from the user library as described here in the paragraph "Delete the User Preferences":

    Aperture 3: Troubleshooting Basics: http://support.apple.com/kb/HT3805

    Post back, if this does not help.

     

    Regards

    Léonie

     

     

    P.S:  Oh, I just saw this addition -

    In fact, I can only edit and print the photos used in the album. The album itself does not do anything.

    Then it may be necessary to repair the permissions and to repair the Library, using the Aperture 3 Library First Aid Tools; those are also described in the Trouble Shooting Support Article I posted above.

    To use the Aperture Library First Aid tools press and hold the Option and Command keys as you start Aperture.

     

    Start with "Repair Permissions", then "Repair Library".

     

    Before you do any of this, make sure you have a working backup.

  • léonie Level 8 Level 8 (46,410 points)
    Currently Being Moderated
    May 4, 2012 10:23 AM (in response to rofarias)

    Thanks. But nothing worked.

    Sorry to hear that. You tried Preferences removal and repairing Library and permissions?

     

    Then we need to know, if the problem is system wide or local. Do you have a second user account? If not create one. Log into this test account and create a new Aperture library, import some images and create book - nothing fancy, just for testing. Try to print this book (you do not actually have to print it, just see if the print dialogue appears).

    Does it work? If not, then I would reinstall Aperture, since obviously nothing in your other Usr account can be responsible.

     

    Post back, when you know more.

     

    Regards

  • Kirby Krieger Level 6 Level 6 (11,555 points)
    Currently Being Moderated
    May 4, 2012 10:26 AM (in response to rofarias)

    Another thing to check (I think this is apposite): how much free space do you have on your system drive?  Large print jobs (which Books typically are) require _a lot_ of free storage space.

     

    Apologies if that's already been covered.

  • léonie Level 8 Level 8 (46,410 points)
    Currently Being Moderated
    May 4, 2012 10:41 AM (in response to Kirby Krieger)

    A good point, Kirby. Perhaps rofarias should launch the "Activity Viewer" (Window- Show Activity), so we know the disk and RAM usage.

     

    @ rofarias: One more question:

    but when I click on Print..., Buy Book..., It seems that the software is stuck in the browser windows and does not leave. Whe

    After rereading your first post, I am no longer sure which of the two options you are trying to do: "Print Book", or "Buy Book", or both?

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