Currently Being ModeratedMay 4, 2012 11:17 AM (in response to Juanita 1116)
Which operating system version are you running? If 10.5 you can use the newest iTunes which you can get by clicking on the iTunes tab in this window. If 10.4.11 you can only use iTunes 9.2.1 or earlier.
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
iTunes 9.2.1 (the newest that will run under Tiger) - http://support.apple.com/kb/dl1056