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HT4528 Verizon Charging for iPhone Tech Calls?

162 Views 1 Reply Latest reply: May 4, 2012 12:24 PM by razmee209 RSS
iCob Calculating status...
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May 4, 2012 12:03 PM

I had a difficult problem with my iphone that requires over three hundred minutes with tech support.  Verizon has told me on numerous occassions that they don't support the iphone, go to Apple.  But now Verizon is charging my over $200 in overage charges!  Have others had this problem?

iPhone 3G
  • razmee209 Level 7 Level 7 (21,405 points)
    Currently Being Moderated
    May 4, 2012 12:24 PM (in response to iCob)

    I don't think that charge is for there help.   Could possible be due to overage on your data plan.   Don't know what your plan is, but see if you can log into Verizon and look at your billing statement.   It should give you details of what the overage charges was for.


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