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My iTunes is painfully slow at opening. HELP!

9146 Views 12 Replies Latest reply: May 5, 2012 8:59 PM by Limnos RSS
crispcritr Calculating status...
Currently Being Moderated
May 4, 2012 12:40 PM

As mentioned my itunes is painfully slow at startup. Sometimes the (as mentioned by another party) "bouncing beachball of death" does just that, bounces and nothing else. Othertimes it says its checking itunes library, now I do have a large library, but to take an hour to check? Other times it just fails to respond and I have to manually force quit and reattempt start up. Eventually I get it going but only after some very frustrating loss of time in my day. I've even gone so far as to re-install itunes and restart my Mac. Can anyone out there help me out?

iMac (27-inch Mid 2010), Mac OS X (10.7.3)
  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    May 4, 2012 12:45 PM (in response to crispcritr)

    Things that can make it slow:


    • Huge library
    • Smart playlists and nesting folders
    • Bells and whistles such as Genius and Match
  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    May 4, 2012 1:19 PM (in response to crispcritr)

    Coming here you only see the maybe 100 people who have problems, vs. the 10 million or more who don't.  There may not be anything specific to fix except the combination of whatever that is causing your particular computer not to work, vs. the completely different combination of whatever it is that is causing somebody else's computer not to work. If you want iTunes guaranteed to work, wipe your hard drive, re-install your operating system, update to the newest version of OSX an install the latest version of iTunes.  I know that isn't a solution but it's the only scenario under which iTunes is 100% guaranteed to work.  Add a single e-mail file to your computer and you're already heading into unknown territory.  Fortunately for most it works. We sympathize with your frustration.   I'm just saying maybe there isn't anything to fix, or if there is, it could be something like iTunes doesn't like files beginning with the letters ZW in a folder beginning with the letter Q and that's tough one to spot.


    There's many, many things we don't know about your set-up and any of them could be a problem. Are you running any third party plugins? Is your drive in good condition? I mean the directory? Did you repair permissions before and after installing iTunes?  Did you run Disk Utility's repair directory before doing any of that? How much free space do you have on your computer? Are you running iTunes off the internal drive?  How many media files do you actually have? What kind are they?  What preferences do yu have that might make iTunes try to connect to the network, or scan your files? That's just a few questions.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    May 4, 2012 1:31 PM (in response to Limnos)

    Try this. Hold down the option key while starting iTunes. Create a new library somewhere.  Add a few test files to it and start it up a couple of times. Does it work faster? If it does then the bottleneck has something to do with your old library and or how it is set up.  If iTunes is just as slow then it is something else with the application or your computer.

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    May 4, 2012 2:09 PM (in response to crispcritr)

    Try with a brand new library.  That will let us see if it is something either in the library or the library characteristics (14000 items, genius trying to handle those, corrupt library file stalling at some particular point) or the application itself during running.  The whole trick is starting simple and then build up in complexity until we find the stalling point or the whole thing resolves itself for no real apparent reason (been there, done that).

  • Limnos Level 8 Level 8 (36,585 points)
    Currently Being Moderated
    May 5, 2012 8:59 PM (in response to crispcritr)

    iTunes' default setting is to copy (not move) files to the media folders set up in your main iTunes folder.  If you want to double check you can look at an original file you copied in Finder, look at the item in iTunes, right click > show item in Finder.  You should see there are two copies in different places.  Once you're happy it seems to have done all this correctly you can delete the originals.  Of course if you back up your computer just before doing this then if something didn't happen according to plan you can always get the file off the backup.


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