9 Replies Latest reply: May 7, 2012 4:58 PM by LaPastenague
Appy's Level 1 Level 1 (0 points)

Hi,
I recently bought TM(2TB) and its properly connected and working fine. Now I want to access my data from outside of my home, I found some settings over web and followed. In the same way , when I clicked on Finder's "Connect to Server" option and entered  afp://TC's WAN-side IP address in the Server Address box, and then, clicked on "Connect". It's prompting that" Currently the server is unavailable"?

What settings are required more to connect? Please help.

 

 

Thank you.

Appy's.


MacBook Air, Mac OS X (10.5.7), Time Capsule
  • 1. Re: Not able to connect to the server...pls help
    LaPastenague Level 8 Level 8 (35,375 points)

    Did you turn on wan access in the file sharing part of the TC manual setup?

     

    Did you setup a disk password? That is essential for security.

     

    Is the TC the main router in the network? If not you have to port forward AFP port 576 from existing router to the TC.

     

    Do you have a static public IP?? If not how do you know you have the correct IP address, as ISP can rotate IP at random intervals.

     

    BTW.. what you bought is a Time Capsule.. TC.. TM is Time Machine.. the software in the computer that does backups.

  • 2. Re: Not able to connect to the server...pls help
    Appy's Level 1 Level 1 (0 points)

    Hi Thanks for your reply!

     

    I have done all WAN settings in filesharing and my TC is the main router in the network?

     

    I m getting the following message when I m connecting to the server:

     

    "The server may not exist or it is unavailable at this time.Check the server name or IP address, check your network connection, and then try again."

     

    Need help.

     

    Thanks,

    Appy

  • 3. Re: Not able to connect to the server...pls help
    LaPastenague Level 8 Level 8 (35,375 points)

    Then you are behind a firewall that is blocking port 576.. try from a different wan access.

     

    The TC works fine.. if you have turned on WAN access.. and you are typing in the correct IP address.. but many places will not allow access to ports other than standard ports.. AFP is not standard.

  • 4. Re: Not able to connect to the server...pls help
    Appy's Level 1 Level 1 (0 points)

    Can you tell me what settings should I do now?

     

    Thank you.

    Appy.

  • 5. Re: Not able to connect to the server...pls help
    LaPastenague Level 8 Level 8 (35,375 points)

    Appy\'s wrote:

     

    Can you tell me what settings should I do now?

     

    Thank you.

    Appy.

    Sorry I am going batty ... it comes with age.. AFP port is 548.. just cannot edit older posts. Don't know where I dreamed up 576.

     

    Not without knowing what you have done can I tell you what to do now... post up screen shots or something.

     

    Do you have iCloud account? Have you tried to use BTMM?

     

    Have you tested from a friend's house where you know they do not have a firewall blocking port 548?

     

    Have you triple checked that the IP you are using is correct for the moment that you try.. unless you have a static Public IP then it won't change.. but with normal ISP they can change IP on the hour every hour or at any point they like. So how do you confirm the public IP??

  • 6. Re: Not able to connect to the server...pls help
    Appy's Level 1 Level 1 (0 points)

    Hi, I have done the following settings:

     

    TC:

    1. Connected the TC as a router successfully to the internet.

    AIRPORT UTILITY:

    2. Opened Airport Utilitiy:

              a) Clicked on my Time Capsule.. It showed me one pop-up and I clicked on "Edit" button.

              b) Now it gives me with different tabs:

                        i)Base Station TAB:

                                            I added Back to My Mac with my iCloud mail ID and its shows status as Green.

                        ii) Network TAB: I enabled "Enable NAT Port Mapping Protocol" and Added Port Mapping by clicking on EDIT option:

                        Description as "Time Capsule File                                                             Sharing".

                        Public UDP Ports: 7675 (any 4digit no.)

                        Public TCP Ports: 7675

                         Private IP Address:  Already existed

                        Private UDP Ports: 7775

                        Private TCP Ports: 7675

              and SAVED.

                        iii) Discks TAB: I checked "Enable file                                                   Sharing" and "Share discs over WAN" both options.

    Given the Secure Shared Disks: With a disk password and Updated.

     

    TM: 

    1) Opened TM and turned ON.

    2) Clicked on "Select Disks" Option and Selected my TC Disk.

    3) Clicked on "Use Backup Disk" option.

    Result: Its started Backing up the data".

     

     

    These are the settings I have done.

     

    Let me know you need more info.

     

    Thank you.

    Appy's.

  • 7. Re: Not able to connect to the server...pls help
    LaPastenague Level 8 Level 8 (35,375 points)

    So can you access it by btmm from internet??

  • 8. Re: Not able to connect to the server...pls help
    Appy's Level 1 Level 1 (0 points)

    Hi,

     

    This is what I am asking? How to access my TC, if I am at my friend's network.

     

    Is my above settings are correct? please let me know?

     

    Can you please tell me step by step process?

     

    Thanks a lot for your help.

     

    Appy's.

  • 9. Re: Not able to connect to the server...pls help
    LaPastenague Level 8 Level 8 (35,375 points)

    The ports are totally wrong.. as I already stated.. you need no port forwarding. (For BTMM I have no idea.. but for direct afp access you don't forward anything)

     

    Turn on wan access.. make sure you KNOW the public IP address.. make sure the TC is getting that public IP address.. and it will work.. as long as the ISP or router at your friends house or your ISP does not block the port.

     

    Best way to find out is try it.

     

    IF you google remote access time capsule .. there is a zillion posts.

     

    eg http://gigaom.com/apple/access-your-time-capsule-over-the-internet/