2 Replies Latest reply: May 5, 2012 4:28 AM by nickyo
nickyo Level 1 Level 1 (0 points)



I am trying to download the latest 10.0 itunes, however I keep getting this error message. I have a new iphone 4s so when I plugged it into the laptop it said i need to uninstall and reinstall the latest itunes.

I contacted support which they advised me to uninstall the itunes on my dell laptop, which I have done however I keep getting the same error message. "An error occured during the assembly "Microsoft VC80.CRT, version =8.0.50727.4053",type ="win32",publickey Tokens="1fc8b3b9a1e18e3b",process orArchitecture="x86". Please refer to help and support for more information. HRESULT: 0x800736FD.


Please can you advise on what best to do? The laptop is a 32bit windows 7.

iTunes, Windows Vista, Using Dell laptop