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TS1583: iTunes Store: "Error (-50)" when downloading purchased content

Learn about iTunes Store: "Error (-50)" when downloading purchased content

TS1583 What now?

191 Views 2 Replies Latest reply: May 5, 2012 5:00 PM by aebest RSS
aebest Calculating status...
Currently Being Moderated
May 4, 2012 3:56 PM

this didn't work for me. I followed all the steps and got the same error message.

MacBook Pro, Mac OS X (10.7.3)
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    May 4, 2012 4:47 PM (in response to aebest)

    I'd report the problem to the iTunes Store.


    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".


    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.


    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)


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