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risk to imac for downloading norton?

1772 Views 11 Replies Latest reply: Dec 7, 2013 11:27 AM by Allan Eckert RSS
designer_02 Level 1 Level 1 (0 points)
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May 4, 2012 7:11 PM

I am using Comcast as the internet provider for my computer.  They recently sent an email saying they highly recommended downloading Norton Internet Security for Mac [Norton 360 Technology].   They are offering this Security package at no charge.   The reason they say they are offering this is because their "Constant Guard" has identified my computer as possibly being infected with a bot.   I am fearful of installling this if it will "mess up" anything already on my iMac.  Am I taking a risk to do this?  Any advice would be appreciated.  [I have an iMac OS X 10.5.8]

iMAC, Mac OS X (10.5.7)
  • Allan Eckert Level 8 Level 8 (39,555 points)
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    May 4, 2012 7:15 PM (in response to designer_02)

    IMHO you are asking for problems if you install Norton. It has one of the poorest reputations for working on Mac. It is only good for causing problems.

     

    I have Comcast also and I told them where they can stick their Norton.

     

    Allan

  • sdpitbull Level 3 Level 3 (965 points)
    Currently Being Moderated
    May 4, 2012 7:15 PM (in response to designer_02)

    It's not the most elegant of software but it will run ok and do the job. It will not hurt your computer.

     

    BTW, Comcast is known for sending those messages out and they either don't apply to you specifically or they are really for someone else on the network who is using a Windows machine.

     

    If you can, save the installer in case you decide to uninstall Norton after you have scanned for the bots.

  • Allan Eckert Level 8 Level 8 (39,555 points)
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    May 4, 2012 7:16 PM (in response to sdpitbull)

    That was not my experience with it. All it did for the time I was running it was cause problems.

     

    Allan

  • Allan Jones Level 7 Level 7 (29,640 points)
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    May 4, 2012 7:24 PM (in response to sdpitbull)

    I have to agree with the other Allan--there are simply too many posts around here about grief with most third-part anti-viruse/internet security software, with Norton being among the worst. At best, it is the computer equivalent of chaining an one-ton weight to your can bumper and expecting it to run as well as before!

  • John Galt Level 7 Level 7 (33,220 points)
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    May 4, 2012 7:34 PM (in response to designer_02)

    Risk to downloading it? None.

     

    Risk to installing it? Judge for yourself: http://community.norton.com/t5/Norton-for-Mac/bd-p/norton_mac

     

    Like all commercial AV software Norton is 100% snake oil.

     

    If you are concerned your computer has been turned into a "bot" click the following

     

    (do not click any links on the page - do not buy anything - you don't need it)

     

    http://www.botnetchecker.com/

     

    You should see this

     

    Screen Shot 2012-05-04 at 10.32.33 PM.png

  • steve359 Level 6 Level 6 (12,035 points)
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    May 4, 2012 7:49 PM (in response to designer_02)

    When any software *you did not intentionally ask to download* asks you for your account password to install it in the "administrator/root section", ask this forum and most likely the response will be "DO NOT!!".

     

    That much I have learned from reading many threads.

  • John Galt Level 7 Level 7 (33,220 points)
    Currently Being Moderated
    May 4, 2012 7:57 PM (in response to designer_02)

    ...  I only use the internet sparingly so I would wonder how I could be targeted.

     

    You probably are not.

     

    There are many reasons Comcast may have notified you of suspected "bot" activity. Besides the email which might been a phishing attempt itself (possible), there may have been someone whose computer was a "bot" and whose IP you are now using (they are reassigned from time to time), or they simply might not know what the heck they are talking about (most likely).


    Tell Comcast they messed with the wrong Grandma.

  • Allan Eckert Level 8 Level 8 (39,555 points)
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    May 4, 2012 8:05 PM (in response to designer_02)

    As John says if you tell them that you are using a Mac and it is up to date on its software so you seriously doubt that it is causing any problems, they will leave you alone. I know because I just did that. I haven't heard another word from them since.

     

    Thank you for the stars.

     

    Allan

  • myfz6 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 7, 2013 11:04 AM (in response to John Galt)

    when i put that address in my browser i could not get anything to come up but a Clean White Page with nothing on it.

  • Allan Eckert Level 8 Level 8 (39,555 points)
    Currently Being Moderated
    Dec 7, 2013 11:27 AM (in response to myfz6)

    Why are you posting on a thread that has been marked solved and been dead for about six months with a totally different problem?

     

    You really should start your own thread so that your problem gets the recognition it deserves.

     

    Allan

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