Skip navigation

Unknown error occurred (-1)

404 Views 2 Replies Latest reply: May 5, 2012 4:55 AM by ND04 RSS
ND04 Calculating status...
Currently Being Moderated
Mar 4, 2012 8:13 AM

My sister has purchased a iPhone 3Gs and I have tried to restore the iPhone. I have put it into iTunes and restore it but once all the loading and installing as reached the end there is a message box that comes up saying 'The iPhone "iPhone" could not be restored. An unknown error occoured (-1).' I have typed the error into Google and nothing is coming up. Also when we could access the phone, which we cannot do now as it now only has theUSB to iTunes display, the WiFi and Bluetooth is unaccessable. You could not click on it let alone turn them on and off. Can anybody help me with both queries? Thanks!

iPhone 3GS
  • Protex Calculating status...
    Currently Being Moderated
    Apr 28, 2012 2:18 AM (in response to ND04)

    I have this same issue - my phone told me i needed to restore to make calls. Now I have a brick. Unable to restore and always get the (-1) error.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.