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Quicktime Pro registration

513 Views 5 Replies Latest reply: May 5, 2012 8:10 AM by Jon Walker RSS
Michael Haffey Level 1 Level 1 (5 points)
Currently Being Moderated
May 5, 2012 7:03 AM

Hello

 

I want to use Quicktime Pro for creating a time-lapse movie.  I found out that I needed V7, which I downloaded.  Then I purchased a Pro licence.  However, when I type in my details inlcuding the key, nothing happens.  I have extremely carefully checked letter for letter that what I have entered is identical to the name and licence key given.

 

How do I fix this?

iMac, Mac OS X (10.7.3)
  • Jon Walker Level 6 Level 6 (17,520 points)
    Currently Being Moderated
    May 5, 2012 5:41 AM (in response to Michael Haffey)

    How do I fix this?

    Fix what? Your image indicates the user name and registration code were accepted and that the "Pro" freatures have been unlocked. Simply close the window, open a file in a player window and start using the "Pro" features which are now available.

     

    /___sbsstatic___/migration-images/migration-img-not-avail.png

    iMac, Mac OS X (10.7.3), 3.4 GHz Quad Core i7, 4 GB 1333 MHz
  • Jon Walker Level 6 Level 6 (17,520 points)
    Currently Being Moderated
    May 5, 2012 6:00 AM (in response to Michael Haffey)

    Except Pro doesn't work.  For example, if I try to run any of the greyed-our PRO fundtions I get a window like thisqtp err.jpg

    Did you "lock in" the entered data before closing the registration window? Your first image shows the cursor to still be in the "Registration code:" entry box. As indicated in the keying instructions HERE, use the "Tab" key to "set" the registration information.

     

    /___sbsstatic___/migration-images/migration-img-not-avail.png

    iMac, Mac OS X (10.7.3), 3.4 GHz Quad Core i7, 4 GB 1333 MHz
  • Jon Walker Level 6 Level 6 (17,520 points)
    Currently Being Moderated
    May 5, 2012 8:10 AM (in response to Michael Haffey)

    As you can see from my first message, it did.  Just doesn't seem to have taken, somehow.  I'm baffled.

    Me too! If the cursor is not advancing, I would guess there is either a general input problem with the system, a GUI problem with the specific app, or a problem in the QT structure embedded in the OS. Have you tried installing/using MPEG Streamclip or GarageBand to see if you can access the QT "Pro" conversion routines to see if those embedded functions are working properly via an alternative GUI?

     

    /___sbsstatic___/migration-images/migration-img-not-avail.png

    iMac, Mac OS X (10.7.3), 3.4 GHz Quad Core i7, 4 GB 1333 MHz

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