5 Replies Latest reply: May 5, 2012 8:10 AM by Jon Walker
Michael Haffey Level 1 Level 1 (5 points)

Hello

 

I want to use Quicktime Pro for creating a time-lapse movie.  I found out that I needed V7, which I downloaded.  Then I purchased a Pro licence.  However, when I type in my details inlcuding the key, nothing happens.  I have extremely carefully checked letter for letter that what I have entered is identical to the name and licence key given.

 

How do I fix this?


iMac, Mac OS X (10.7.3)
  • 1. Re: Quicktime Pro registration
    Jon Walker Level 6 Level 6 (17,630 points)

    How do I fix this?

    Fix what? Your image indicates the user name and registration code were accepted and that the "Pro" freatures have been unlocked. Simply close the window, open a file in a player window and start using the "Pro" features which are now available.

     

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  • 2. Re: Quicktime Pro registration
    Michael Haffey Level 1 Level 1 (5 points)

    Except Pro doesn't work.  For example, if I try to run any of the greyed-our PRO fundtions I get a window like thisqtp err.jpg

  • 3. Re: Quicktime Pro registration
    Jon Walker Level 6 Level 6 (17,630 points)

    Except Pro doesn't work.  For example, if I try to run any of the greyed-our PRO fundtions I get a window like thisqtp err.jpg

    Did you "lock in" the entered data before closing the registration window? Your first image shows the cursor to still be in the "Registration code:" entry box. As indicated in the keying instructions HERE, use the "Tab" key to "set" the registration information.

     

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  • 4. Re: Quicktime Pro registration
    Michael Haffey Level 1 Level 1 (5 points)

    Thanks Jon

     

    As you can see from my first message, it did.  Just doesn't seem to have taken, somehow.  I'm baffled.

  • 5. Re: Quicktime Pro registration
    Jon Walker Level 6 Level 6 (17,630 points)

    As you can see from my first message, it did.  Just doesn't seem to have taken, somehow.  I'm baffled.

    Me too! If the cursor is not advancing, I would guess there is either a general input problem with the system, a GUI problem with the specific app, or a problem in the QT structure embedded in the OS. Have you tried installing/using MPEG Streamclip or GarageBand to see if you can access the QT "Pro" conversion routines to see if those embedded functions are working properly via an alternative GUI?

     

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