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TS1275: Resolve iOS update and restore errors in iTunes

Learn about Resolve iOS update and restore errors in iTunes

TS1275 iPod G4 won't start

340 Views 9 Replies Latest reply: Jun 7, 2012 3:50 PM by Runn3r RSS
Runn3r Calculating status...
Currently Being Moderated
May 5, 2012 8:45 AM

Got it for free, now I know why.

 

Would like to fix it to add to my collection of Apple products.

 

Black screen and no response to on-off button.

 

Pluged in to charger, same, nothing.

 

Pluged in to Windows - iTunes, tries to restore but fails, error code 2009 (2006 with the Mac).

 

Any suggestions welcome.

iPod touch, Windows Vista
  • lllaass Level 10 Level 10 (134,995 points)
    Currently Being Moderated
    May 5, 2012 8:46 AM (in response to Runn3r)

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

     

    http://support.apple.com/kb/TS3694#error2009

  • Fiona Felicity Level 1 Level 1 (15 points)
    Currently Being Moderated
    May 5, 2012 10:30 AM (in response to Runn3r)

    Take it to the apple shop and i'm sure they'll do something for oyu.

  • lllaass Level 10 Level 10 (134,995 points)
    Currently Being Moderated
    May 5, 2012 10:30 AM (in response to Runn3r)

    Could be the battery or some other hardware problem. Make and appointment at the Genius Bar of an Apple store and hear what they say. It is free except for your time.

  • cliftonfromrichmond Level 3 Level 3 (790 points)
    Currently Being Moderated
    May 5, 2012 10:39 AM (in response to Runn3r)

    Sounds like a challenge, and I like challenges....

     

    iTunes sees the device so we know its not totally dead.

     

    Does iTunes show the battery being charged?

    Does Windows add the device to My Computer?

     

    Did you get the device history from your friend?  Could be revealing....

  • cliftonfromrichmond Level 3 Level 3 (790 points)
    Currently Being Moderated
    May 5, 2012 2:58 PM (in response to Runn3r)

    Actually the digitizer screen and the plastic bezel snap into place.  The screen is glued to the bezel.  To get the digitizer asssembly (that is the proper name) out you have to insert  "special" tools between the plastic bezel and the metal case and unlock some tabs.  Then you can lift the whole thing out.  There are numerous How-To guides on the 'Net, several of which are multi-media....

     

    With the excpetion of the digitizer cable, the electrical connections are locking friction connectors and ribbon cables.  The cable for the digitizer is rather wimpy, so caution is advised.  The cable is at the top of the assembly so you must lift the digitizer from the Home button end...  The connecton is a plug and socket arrangement, and because the cable is rather short, reconnecting can be a little tedious...

     

    Of special not is the digitizer glass.  It is VERY fragile, and when it breaks it makes lots of small sharp pieces....

     

    Also notworthy is the battery is held in place with some very thin double-sided tape.  If you get that far some prying will be required....

     

    Finally, most replacement parts are fairly inexpensive.  At last check a battery averaged $9.00, a new digitizer was around $12.00, and a headphone jack was under $10.00...

     

    FWIW,  I have successfully revived a 2nd gen Touch, a 5th Gen Ipod Video, and a 30gig Zune....  I have one more 5th Gen Video that needs some help, but I'm in no hurry.....

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