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C:/Program Files/Mozilla Plugin/npitunes.dll error

384 Views 1 Reply Latest reply: May 5, 2012 4:46 PM by b noir RSS
crispie Calculating status...
Currently Being Moderated
May 5, 2012 2:08 PM

HI there,

 

I have

 

been trying to install itunes 10.5 on a Windows 7 PC. I keep on getting the following error: Error writing to file C:/Program Files/Mozilla Plugings/npitunes.dll. Please confirm that you have access to the directory. Hit retry or cancel. When I hit retry it keeps on giving me the same error. When I hit cancel, it rolls back the complete installation and I cannot get any further then that.

 

I have since tried the following:

  1. Run the installation as an administator;
  2. Deleted the Mozilla Plugin Directory and then hit retry - (it just gave another error)
  3. Disabled the on-scan Mcafee Virus and Anti-spyware.
  4. Have downloaded a compatible Windows 7 version of itunes and tried installing

None of the above helped...

 

 

At this stage, the

 

IPod is completely useless.

 

PLEASE assist.

 

Thanks

iPod shuffle, Windows 7
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    May 5, 2012 4:46 PM (in response to crispie)

    I keep on getting the following error: Error writing to file C:/Program Files/Mozilla Plugings/npitunes.dll. Please confirm that you have access to the directory. Hit retry or cancel.

     

    Deleted the Mozilla Plugin Directory and then hit retry - (it just gave another error)

     

    Doublechecking. What is the other error that you're getting then?

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