1 2 Previous Next 25 Replies Latest reply: May 5, 2012 11:33 PM by Roger Wilmut1
lovelandrun99 Level 1 Level 1 (0 points)

I moved stuff to icloud since it was telling me mobile me was going away.  now I can't seem to log in to mail on my mac but I am getting it on my iphone.  what's up?  Ido I need to upgrade to lion?  it looks like I will regret it and I am gunshy about doing it, cannot afford to lose a ton of time.


iMac, Mac OS X (10.6.8)
  • 1. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    You can use iCloud email in Mail on your Mac, here are the settings for the servers.

     

    Regardless of whether your password works or not you must ensure that it complies with these criteria:

    8 characters (or more) a minimum of 1 uppercase, 1 lowercase and 1 number.

     

    If you let Mail do the setup automatically it will fail so ....

     

    In Mail>Preferences>Accounts, click the + sign for a new account, enter your address and password, hold the option key down and press 'Continue'

  • 2. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    should I delete my other account?  How do I get the mail over to the new account?  I am trying to set it up but it is still asking for passwords for the old account even though I am in icloud mail.

  • 3. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    In Mail>Preferences>Accounts>Advanced, uncheck 'Enable this Account' that will keep the 'Old' account quiet while you work.

     

    Screen Shot 2012-05-05 at 6.34.20 PM.png

     

    Don't remove the 'Old' account yet.

  • 4. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    ok -- there's account type when I try to add the account, is it mobile me, IMAP, something else?  I am thinking IMAP?  still not working.  and one other quick question that is confusing me.  it seems I can login to icloud with my apple ID and a certain password AND my e-mail and a different password.  Would this be causing the issues?  should I set up the mail account with my apple ID or e-mail?  I appreciate it.  hope this will do it.

  • 5. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    You moved your account from Mobile Me to iCloud, didn't you? you went to www.me.com/move and moved your account?

  • 6. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    Yes I hit the link in the e-mail and it seemed to move everything.  what's weird is I am getting e-mail to my phone and iPad but mail is still not set up.  and I would think you'd only have one login for icloud.  ok I just tried to login with my apple ID and it won't let me get to mail without my e-mail address.  the apple ID I use in itunes is different.  not sure if that is an issue.....or if for most people they are all the same.  I set up my apple ID awhile ago when I had a different e-mail etc

  • 7. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    should the account type be mobile me in the mail account setup or IMAP ?  or should it be saying icloud?  maybe I need to do something yet with the mac to move over?  again, I am still on snow leopard.

  • 8. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    Please try your logins, all of them, if you have a .me login and wish to use .me mail then it is the one you should use. If you have data, apps, davservices (calendars etc) you may need to move or replace them in the other account.

     

    Organizing your login is the first job, then go to System Preferences>iCloud and turn on all services you wish to use (if not already on)

  • 9. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    mobile me is still the only option for me in system preferences.  although I did say I wanted to move everything.  is it supposed to change system preferences to say icloud when I move?  that coul dbe the issue here.  I am still unable to get mail to let me in although I can see my mail everywhere else.

  • 10. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    keep saying this even though I have inout same info I use to login to icloud.  I am about ready just to forget it and stop using mail on my mac

     

    The MobileMe IMAP server “imap.mail.me.com” rejected the password for user “XXXXXXX@me.com

  • 11. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    Oh yes, Snow Leopard, sorry

     

    You are going to have to enter the account in Mail manually:

     

    To enter the account manually go to Mail>Preferences>Accounts, click the + sign, enter your .me email address and password, press the option key and click 'Continue',

     

    enter the server settings below.

     

    If your password does not meet these requirements change it so that it does:

     

    Minimum of 8 characters, including at least 1 uppercase letter, 1 lowercase letter and 1 number, no special characters.

     

    Verify that you are using the correct server credentials:

     

    IMAP (Incoming Mail Server) information:

    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: example@me.com (use your @me.com address from your iCloud account)
    • Password: Your iCloud password

     

    SMTP (outgoing mail server) information:

     

    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: example@me.com (use your @me.com address from your iCloud account)
    • Password: Your iCloud password

     

    Note: If you receive errors using SSL, try using TLS instead.

    Additional Information

    SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud.

  • 12. Re: using mail after move to icloud
    lovelandrun99 Level 1 Level 1 (0 points)

    what do I put as account type when adding the account?  mobile me, imap, or something else

  • 13. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    iMap

  • 14. Re: using mail after move to icloud
    Csound1 Level 8 Level 8 (35,280 points)

    If iCloud is an option, take it. If not take Imap.

1 2 Previous Next