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TS1702: iOS: An app you installed unexpectedly quits, stops responding, or won’t open

Learn about iOS: An app you installed unexpectedly quits, stops responding, or won’t open

TS1702 The itouch will not shut off and the screen is blank and lit up!!  It won't respond to anything.  Help!!

211 Views 2 Replies Latest reply: May 5, 2012 10:05 PM by evanhelper RSS
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May 5, 2012 7:02 PM

My daughter's itouch seems to be completely frozen.  All it displays is a lit up screen with nothing on it.  It won't repond to a charger or when I connect it to my Mac.  Please help!!

iPod touch

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