1 Reply Latest reply: May 5, 2012 11:42 PM by suecul Branched to a new discussion.
suecul Level 1 Level 1 (0 points)

i cant get into phone asking for a passcode


iPhone 4S, iOS 5.1
  • 1. Re: i cant get into phone asking for a passcode
    Limnos Level 8 Level 8 (38,400 points)

    -Options for when an iOS device gets locked because of forgotten password-

     

    Restore (and reset password) on your device by connecting it to the last computer to which it was connected:

     

    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414

     

    If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:

     

    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)