6 Replies Latest reply: May 10, 2012 6:01 AM by LaPastenague
nded69 Level 1 Level 1 (0 points)

hi,

my time capsule is stuck on yellow. I have tried factory reset, which flashes while I have the reset button depreesed but goes solid yellow agian once I release it and I still can't "find" it.


Time Capsule 802.11n (2nd Gen)
  • 1. Re: airport stuck on yellow
    LaPastenague Level 8 Level 8 (35,415 points)

    The hard disk has died.. is it a 1TB.. I have a funny idea a big batch of black caviar WD drives have spun their last.

  • 2. Re: airport stuck on yellow
    aprilfromsavannah Level 1 Level 1 (0 points)

    Mine just turned yellow too but it only needed a firmware update.  On your Mac go to utilities and then select airport utility.  Click on the time capsule and it will show you that you need a firmware update. I just installed it and the light is back to being green.

  • 3. Re: airport stuck on yellow
    aprilfromsavannah Level 1 Level 1 (0 points)

    That's not necessarily true. Mine only needed a firmware update.

  • 4. Re: airport stuck on yellow
    LaPastenague Level 8 Level 8 (35,415 points)

    Solid amber is not a simple error.. solid amber is a failure to boot.

     

    Flashing amber can be any problem out of a long list.. but the TC boots and airport utility will open it.

     

    Solid amber and  the airport utility cannot open the TC setup due to the boot failure.

     

    There can be multiple reasons for boot failure.. most common is dead hdd.

  • 5. Re: airport stuck on yellow
    nded69 Level 1 Level 1 (0 points)

    thanks. Airport utility does not see it, so looks like the TC is dead. I assume there isn't anyway to get the backups. Not much good as a backup if it dies like this.

  • 6. Re: airport stuck on yellow
    LaPastenague Level 8 Level 8 (35,415 points)

    If they are backups you need to redo them but you shouldn't lose anything.. but it is the great weakness of the TC.. it is a target for TM.. and is very fragile itself.

     

    Assuming it is out of warranty and apple care on all your computers, open the TC and remove the drive.. you can put it in a usb holder.. but my guess is, without spending megabucks on data recovery your stuff if gone. Don't assume though.. try it and see.