Currently Being ModeratedMay 6, 2012 5:15 AM (in response to Kelvin.Chong)
Kevin I just got one and it works fine. Did u buy online or a store? If a store and convenient go back and try another to test there isn't something obscuring the magnetic connect on your iPad.
If u bought online, I'd still go to a store where they have them and do the same test. If its the cover return it. If the iPad get to an Apple Store even if u don't have AppleCare.
If you do make a Genius Appt. if not, talk humbly and kindly to a manager and see what they might do for you. Apple is very kind often. They want their products in the field working and working right.
Lastly, if you don't have AppleCare, I STRONGLY recommend it always. I can't tell you how many times it has and the techs have saved me later down the road. Don't mean to sound like an Apple paid announcement. It's just that machines are machines and break now and again. AppleCare rocks!
Obviously if the defect is in the cover, AppleCare probably wouldn't cover that, but it should be on its own warranty. If the proble is in the iPad side somehow, AppleCare would kick in no begging :)
If its on the iPad side and u don't have AppleCare or a helping manager, I'd return the cover and simply find a non magnet one, Griffen makes nice ones that even have flap to store papers (folded in half) which on my other iPad has come in very handy
Hope that helps, good luck.
Currently Being ModeratedMay 6, 2012 5:38 AM (in response to Steven Shmerler)
Thanks.. I guess I might just pay the store another visit.. Today I went there but the staffs just turned me down saying there is nothing much they can do... They changed the cover for me, tried another brand new cover but the problem persists... So I think it's my iPad after all.. Thanks for the information once again.. But if they are giving me a full replace, how can I backup my data and so? Using iCloud?
Currently Being ModeratedMay 7, 2012 1:09 AM (in response to Kelvin.Chong)
Confused. Did they give a new cover and a new iPad? Because if just the cover, I'm not getting how backing up got into the discussion. Please explain, I'll try to help.
Currently Being ModeratedMay 7, 2012 7:17 AM (in response to Steven Shmerler)
Sorry.. I meant the new iPad.. Nothing about backing up.. It was quite funny though.. I went to the reseller and they said it was meant to have that weak magnet on the top right corner so that it won't spoil my iPad.. And that all other new iPad were designed this way.. Were they just turning me down? Or was it real that the magnet on the top right corner (when you have your home button faced downwards) was made this way?
Currently Being ModeratedMay 7, 2012 9:10 AM (in response to Kelvin.Chong)
That falls into: "Is it a bug or feature?" syndrome I would think? Can't tell my friend. But whatever, I would think that the "fastening" system should in fact fasten the cover and not have a built in "softness" to it so it doesn't adhere too much. Make sense?
Currently Being ModeratedMay 7, 2012 9:16 AM (in response to Steven Shmerler)
So should the right side of my iPad where the magnet is have the same magnetic strength?
Currently Being ModeratedMay 7, 2012 11:46 AM (in response to Kelvin.Chong)
Not to pass the buck, but what did Apple say?
Currently Being ModeratedMay 7, 2012 8:50 PM (in response to Steven Shmerler)
"That's the way the new iPad3 is and all users are experiencing the same thing. It is not a problem and was made this way. The magnet can spoil your screen", they said.
Currently Being ModeratedMay 8, 2012 6:11 PM (in response to Kelvin.Chong)
I hate when bugs become features
Currently Being ModeratedMay 8, 2012 7:47 PM (in response to Steven Shmerler)
Yeah, me too.. No one. Wants a faulty machine...
Currently Being ModeratedMay 9, 2012 4:12 AM (in response to Kelvin.Chong)
So they said because the casing was compatible for both iPad 2 and the new iPad, the magnets weren't made for the new iPad in the first place, so expect to have some fault as such.. It was all due to the casing..
Currently Being ModeratedMay 9, 2012 4:48 AM (in response to Kelvin.Chong)
Go back to the manufacturer then it's a design flaw not Apple issue at all. Nothing more to be said