Currently Being ModeratedMay 6, 2012 10:13 AM (in response to BJ380800)
Since you purchased it in November, it is right smack in the middle of the base one-year warranty. So amble over to the nearest Apple Store or Authorized Service Provider and have them repair it for free. Since it is highly likely that you will have to leave it for a few days or be given a new replacement, BACK UP ALL YOUR STUFF before going.
Warranty coverage and service options can be consulted here, with your serial number handy: https://selfsolve.apple.com/GetWarranty.do
Currently Being ModeratedMay 6, 2012 10:20 AM (in response to Courcoul)
Ok thats good to know.
However I have heared that people that have had the same problem, and when they took it to apple they got told that it was "acidental damadge" and then got charged for it. will apple do the same to me, even though it was a defect in the product?
Currently Being ModeratedMay 6, 2012 10:23 AM (in response to BJ380800)
Can't help you there, we're just common Apple-addicted folks here. Until you take it in and have it appraised, there is no way to know how the cookie will crumble, so to say. Just have a positive attitude, fair but firm and not accusing anyone. If the first contact waffles or turns sour, insist on having a supervisor present.