1 2 3 4 Previous Next 58 Replies Latest reply: Jun 27, 2014 11:09 AM by geckogreen Go to original post
  • 30. Re: Rescue email phishing scam from id.apple.com
    JAWX Level 1 Level 1 (0 points)

    I attempted to buy a 99 cent app today.  Before the purchase was completed, I was asked to add three security questions and give an alternate "rescue" email address. I puzzled at this unusual request, but I complied, especially since I had never been asked these questions before. (In the worse case, I would not use these question/answers again).  I was asked if I still wanted to purchase the app.  I clicked "yes", but nothing happened.  No app, no message, no link.

     

    I checked my alternate "rescue" address.  There was a verification email, but it did not include my name... It was addressed only to the email address!  I became suspicious of a phishing scam and directly contacted apple instead of using the "verify" link.  At the verified Apple site I discovered that the new questions were already added, but the new alternate "rescue" address was not.  I offered the same alternate "rescue" email address at the verified apple site, but I was immediately told that this address could not be used because it was being used for me.com!  I entered a different email address and received a very different email addressed to me by name, which I verified.

     

    Is this a sloppy Apple update procedure or a phishing scam?  And what happened to my app purchase? I've been told that Apple's security is just as vulnerable as Microsoft's but Apple has just been too small.  I would like to believe that Apple's OS and systems are more secure, but now I wonder.  Can anybody provide an official answer?

  • 31. Re: Rescue email phishing scam from id.apple.com
    Tim Richards Level 1 Level 1 (25 points)

    I had exactly the same experience and was just as confused. I finally logged onto my .mac account and requested that the verification email be resent. That came through so I decided it was legit and went ahead and verified. I completely agree that this was a poorly implemented "security enhancement" from Apple.

  • 32. Re: Rescue email phishing scam from id.apple.com
    Zande1r Level 1 Level 1 (0 points)

    Is there anyway to change your rescue email?

  • 33. Re: Rescue email phishing scam from id.apple.com
    dantenoto Level 1 Level 1 (0 points)

    Hi - I just got off the phone with Apple and they confirmed that this is LEGIT and that appleid@id.apple.com is definitely a legit address.  I mentioned that a number of people were concerned about this and they said they would post an official response.  I agree, very poorly handled and extremely confusing. 

  • 34. Re: Rescue email phishing scam from id.apple.com
    Briana. Level 1 Level 1 (0 points)

    I have never entered a rescue email address, but it is telling me that I have one at "mxxx@yahoo.com" and every time I enter the answers to my security questions (which I am quite certain are correct) it tells me that they are wrong. And since mxxx@yahoo.com is no email address of mine I cannot recieve any verification email?!

  • 35. Re: Rescue email phishing scam from id.apple.com
    Colin Jones Level 1 Level 1 (5 points)

    I received this yesterday and so apparently did a number of my friends. Some of us have followed the "Verify Now" link and some haven't. As one who hasn't, I can confirm that my Apple account is still working perfectly so my question is why should anyone take the risk? Why hasn't an Apple employee posted a message here to remove the uncertainty? Don't they read these threads?

     

    Image removed by Host because it contained personal email address.

  • 36. Re: Rescue email phishing scam from id.apple.com
    mansoor82 Level 1 Level 1 (0 points)

    how can i change my rescue email ??

  • 37. Re: Rescue email phishing scam from id.apple.com
    Alley_Cat Level 6 Level 6 (17,035 points)

    No they don't read the threads.

  • 38. Re: Rescue email phishing scam from id.apple.com
    square_halo Level 1 Level 1 (0 points)

    I got confused by this too, for me it was showing txxx@hotmail.co.uk , then I realised maybe the xxx was a placeholder, so the actual address being toadsaresupercool@hotmail.co.uk or similar, so I clicked to send it, and it was another email address of mine that started with a t . I don't know if that's the case for you but if like me you set it up in a rush to download something you wanted NOW then maybe this'll help :-)

     

    Good luck anyway.

     

    SH

     

     

    P.S. Why is it that you can't write your own security questions? I had to make stuff up to actually have enough answers to their stupid presets...

  • 39. Re: Rescue email phishing scam from id.apple.com
    macminibruce Level 1 Level 1 (5 points)

    What are people supposed to do if they don't have a backup email address?  Don't answer, this is rhetorical. lol.  And Apples followup email to my rescue account addressed me not by name but just by Thank You, and go here and enter your password at this javascript looking link which I am still only 90% convinced is real since wording is phishy about this.

     

    You learn to be careful but this confirmation routine wasn't thought out carefully IMHO.

  • 40. Re: Rescue email phishing scam from id.apple.com
    macminibruce Level 1 Level 1 (5 points)

    I like the favorite relative questions because I usually put the ones I don't like and lol but hope I will remember I did that.  This routine from apple could have been designed better especially for those with just one email address.

  • 41. Re: Rescue email phishing scam from id.apple.com
    Snorkeler Level 1 Level 1 (0 points)

    AppleIDphish-.png

    If anyone at Apple sent this, they are truly clueless. It looks and smells like phish.

    I separately logged on to my Apple ID account, and there is no such 'rescue email address' there, not even that

    category. There is main email and alternate email.

    Someone official from Apple should respond to this.

  • 42. Re: Rescue email phishing scam from id.apple.com
    dustinawsome Level 1 Level 1 (0 points)

    im having the same issue. i dont remember the scurity questions and i dont know my rescue email

  • 43. Re: Rescue email phishing scam from id.apple.com
    lupo18 Level 1 Level 1 (0 points)

    yeah i also have problems with my rescue email and security questions, simply forgot then. How can i change my id, none of the above is working

  • 44. Re: Rescue email phishing scam from id.apple.com
    jfdoby Level 1 Level 1 (0 points)

    Has Apple officially responded to this issue?  I got the eMail to my home email account on 12 May 2012.  Unlike others in this thread, I do not have an account with Apple or its store.  The only way they have my home email account is from a product registration over three years ago.  Has this been confirmed as a phishing activity??