Skip navigation

Trying to reinstall Snow Leopard, keeps failing "could not copy the necessary support files"

2380 Views 7 Replies Latest reply: May 6, 2012 3:58 PM by Kappy RSS
Siderz Level 1 Level 1 (0 points)
Currently Being Moderated
May 6, 2012 12:15 PM

I made a previous thread saying that I would like to restore my iMac, I got nothing but a link to a website talking about basic stuff about Time Machine.

 

So I researched stuff and thought I might as well go ahead.

 

I watched a video beforehand and they said you should insert the install disc, select install/restart and it'll boot from the disc, then erase the hard drive and start installing Snow Leopard.

 

Done that, then it said the install failed, so I restarted and tried installing again, failed.

 

Removed the third party RAM.

 

Failed.

 

Now what? It says "The Installer could not copy the necessary support files."

 

I'm thinking of:

  • Putting Snow Leopard on an external USB drive, but the threads I've found talking about that are from people who are booting from the hard disk
  • Inserting a different Snow Leopard disc (One that didn't come with the computer) but I can't remove the current disc because that's where it's booting from
  • Going to the Apple Store
  • ...restoring with a Time Machine backup...but I don't want everything which is the point of reinstalling Snow Leopard

 

21.5" iMac 11,2 (Think it's 11,2)

iMac, Mac OS X (10.6.8), 2010 21.5", 3.06GHz, 8GB RAM, 500GB

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.