Currently Being ModeratedMay 6, 2012 7:06 AM (in response to sprocket003)
This is a common issue.
You need to host your files on a hosting provider that supports Podcasting specifically - and that means ones that support byte-range requests.
Please check out - http://www.libsyn.com
Currently Being ModeratedMay 6, 2012 7:11 AM (in response to Robert Walch)
Does this mean that you know Wordpress.com does not support byte-range requests?
Currently Being ModeratedMay 6, 2012 7:37 AM (in response to sprocket003)
Here is some info I found on this.
You will need to ask the folks at Wordpress.com for an official answer.
I just know we get many people signing up because of the Byte-Range request issue. Which we fully support.
Currently Being ModeratedMay 6, 2012 11:08 AM (in response to sprocket003)
Try hosting your files on Blip.tv they have a free account or you can upgrade to Pro for $8 a month if you need more storage. Blip is not just for videos, I use Blip and it works great.
Currently Being ModeratedMay 6, 2012 12:48 PM (in response to iCrizzo)
Blip.tv no longer supports Audio podcasts.
They sent out notice to their users back in the fall that audio podcasters needed to find another host.
They just want video shows.
Currently Being ModeratedMay 6, 2012 1:07 PM (in response to Robert Walch)
Here is the message Blip.tv sent out to Audio podcasters.
At blip.tv we’re focused on being the best home for high quality, original, episodic, video web series. To that end, we have focused on making our upload process as easy and fool-proof as possible. For a number of years we’ve permitted the upload of non-video formats, but beginning December 13th, 2011 we will be turning off the ability to upload all audio-only formats, including MP3.
Pro accounts will still have the ability to create MP3 conversions from their source video files, but direct MP3 uploads will no longer be allowed. If you are uploading an audio only podcast, we strongly recommend using a more appropriate platform such as Libsyn or Podbean. By next week at the latest, we will begin offering an option in your Dashboard to re-direct your current feed to a new location. This will allow iTunes to move your subscribers over to your new feed and host automatically.
Currently Being ModeratedMay 8, 2012 8:10 AM (in response to sprocket003)
I had this problem with a podcast hosted at WPengine.com and using the PowerPress plugin.
I discovered that turning off the stats (Blubrry and PodTrac) allowed me to submit the podcast.
I'm guessing that the check Apple does to confirm support for Byte-Range support does not
understand the redirects used by the stats services.
Currently Being ModeratedMay 13, 2012 2:20 AM (in response to sprocket003)
i've been getting the "byte range request" error too. i'm going from dropbox>tumblr>feedburner.
which one of these links in the chain is the problem and why is that way? is there a setting in one of those i can change? i know about libsyn but i'd rather not have to pay to host the feed. help?
Currently Being ModeratedMay 13, 2012 2:28 AM (in response to Hetfield7782)
From what I understand the problem lies with the server hosting the media files (not the feed), because it needs to be able to handle requests for part of the file. This would suggest DropBox; so unless you can persuade them to provide this facility you will need to find another hosting service that can.