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TS1453: Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes

Learn about Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes

TS1453 assumes "AppleTV" shows up in the Preferences. AppleTV1

1736 Views 8 Replies Latest reply: May 6, 2012 5:42 PM by digitalcore_ RSS
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May 6, 2012 2:27 PM

assumes "AppleTV" shows up in the Preferences. AppleTV1

  • Winston Churchill Level 10 Level 10 (81,670 points)

    That article is a little outdated, can you tell is what your problem is, we may be able to help.

  • Winston Churchill Level 10 Level 10 (81,670 points)

    Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

  • Winston Churchill Level 10 Level 10 (81,670 points)

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • Winston Churchill Level 10 Level 10 (81,670 points)

    Yes, but something is causing the disconnection to occur. I originally had five Apple TV 1's and still have 3 of them almost 5 years later and have never had any of the Apple TV's disconnect from my library. The only thing that I can think of that causes this, is problems on the network.

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