Skip navigation

Photos from iPhone 4s wont display in iPhoto - unrecognized format?

680 Views 7 Replies Latest reply: May 9, 2012 11:17 AM by Old Toad RSS
LisaAndersonGaga Calculating status...
Currently Being Moderated
Jan 27, 2012 7:12 PM

Good Afternoon!


I am trying to transfer photos from my iPhone 4 to my MAC.


I've done this successfully many times however today it isn't working.


As per the usual process I have plugged in my phone to my MAC and this is what is displayed in iPhoto.


Screen shot 2012-01-28 at 2.06.23 PM.png

When I try to import I get a message pop up saying that it is in an unrecognized format.


Can someone please help?!


Thank you. Lisa.

iPhone 4S
  • esabatine Level 1 Level 1 (0 points)

    this is exactly what is happening to me with my camera please help

  • Old Toad Level 10 Level 10 (113,450 points)

    option > iPhoto

    If you're referring to holding down the Option key while launching iPhoto that only lets the user select a different library or create a new one.

  • esabatine Level 1 Level 1 (0 points)

    I held down the option button created a new Iphoto and tried again with no luck so now I want to delete that other folder but still also can not import my photos from my camera

  • Old Toad Level 10 Level 10 (113,450 points)

    That tells us that the problem is not related to your library but more widespread. 


    Log into another user account on your Mac and see if you can launch iPhoto without crashing.  If you can't then a reinstall of the iPhoto application is indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/  folder,


    Click to view full size

    Then install iPhoto from the disk it came on originally.

  • esabatine Level 1 Level 1 (0 points)

    Thanks I ended up going into Apple they said it may be an issue with the camera or the cord, there are puppy teeth marks in the cord, LOL not really. anyway he used an external photo card reader and transfered them. But I appreciate your help. I will try a different cord and see if that works because when I came home and tried to plug the camera in again the camera would not turn on so I suspect he is right. Solution get rid of the puppy. Anyway when he transferred the photos I asked him to delete the other Iphoto libraries I had after he helped me transfer them as well. A few things happened, first it did not indicate duplicates when that screen came up we marked apply to all duplicates and do not import, but it still copies all photos over he said it was likely due to the photos having different names, but I did not realize until a day later that in the library he deleted I had an album which did not transfer through so my next issue is how do I get that transferred from my external drive back into my current library or can I? The last back up I did was about 4 days ago. Also is there a way to see how many photos I had in my current library compared to what I had before the back up? hope this makes sense? Very computer iledirate

  • Old Toad Level 10 Level 10 (113,450 points)

    FWIW using a card reader instead of connecting the camera to your Mac is, IMO, a much preferred and safer way of uploading photos.  It provide a way to assure the files are safely on your hard drive before any deleting is tried.  It also allows you to rename the files so they don't end up in iPhoto with the nondescript IMG_XXX.jpg name.  I rename all files with the date takes in the following format: YYYY-MM-DD-001.jpg, -002.jpg, etc.  There are apps that can batch rename that way.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.