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I can't answer the security questions

560 Views 5 Replies Latest reply: Dec 26, 2012 10:16 AM by jannielynne RSS
paulram16 Calculating status...
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Apr 29, 2012 9:37 AM

I need help. I cant answer any of the security questions because none of them apply to me and the ones that do i dont remember, now i cant buy anything because i need to answer these questions. Is there a way to turn them off...

iPad 2 Wi-Fi + 3G
  • PinkFloydRoadie Calculating status...
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    May 5, 2012 12:43 PM (in response to paulram16)

    Actually, I am looking for the same answer.  This morning I got an automated email telling me that the security questions were changed, yet I did not change them.  Just to be safe, I immediately changed the password on the account, however, I wonder why I can't change any of the security questions and answers AFTER I have already successfully logged into the account.   It's the nutty Apple processes like this that always confuse me.

  • Answerless Calculating status...
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    May 6, 2012 6:42 PM (in response to PinkFloydRoadie)

    I have the same issue.  What a stupid system.  Did you find an answer?

  • lscherer Calculating status...
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    May 24, 2012 4:38 AM (in response to paulram16)

    I too am stumped by the security questions. I can't answer any either. As a result, I can't even download free apps.

     

    The problem also with predetermined security questions is that they're discoverable. Say you did have a favorite teacher. You or one of your friends might have mentioned that teacher on Facebook or a blog.

     

    Another problem with predetermined questions is that "dunno" could be an answer – an easy answer to crack!

     

    The best is to give the user the option of creating their own security questions.

  • Samahmoubarak Calculating status...
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    Nov 28, 2012 4:28 AM (in response to paulram16)

    I remeber the answers but how can i find the questions

  • jannielynne Calculating status...
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    Dec 26, 2012 10:16 AM (in response to paulram16)

    I have the same question.  Have spent HOURS on the phone with Apple Support.  The website has the wrong answers, not me.  How can I get past this?  I have a new ipod and want to get to my itunes account.

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