Currently Being ModeratedMay 5, 2012 12:43 PM (in response to paulram16)
Actually, I am looking for the same answer. This morning I got an automated email telling me that the security questions were changed, yet I did not change them. Just to be safe, I immediately changed the password on the account, however, I wonder why I can't change any of the security questions and answers AFTER I have already successfully logged into the account. It's the nutty Apple processes like this that always confuse me.
Currently Being ModeratedMay 24, 2012 4:38 AM (in response to paulram16)
I too am stumped by the security questions. I can't answer any either. As a result, I can't even download free apps.
The problem also with predetermined security questions is that they're discoverable. Say you did have a favorite teacher. You or one of your friends might have mentioned that teacher on Facebook or a blog.
Another problem with predetermined questions is that "dunno" could be an answer – an easy answer to crack!
The best is to give the user the option of creating their own security questions.
Currently Being ModeratedDec 26, 2012 10:16 AM (in response to paulram16)
I have the same question. Have spent HOURS on the phone with Apple Support. The website has the wrong answers, not me. How can I get past this? I have a new ipod and want to get to my itunes account.