Currently Being ModeratedMay 6, 2012 8:55 PM (in response to 9 DOT 9.)
If it started after the HDD replacement, then you need to have whoever did the work correct the problem by using the correct Hard Drive.
For reference, see > Apple Further Restricts Upgrade Options on New iMacs | Other World Computing Blog
Currently Being ModeratedMay 6, 2012 9:10 PM (in response to den.thed)
Interesting article, the work was done at an apple store..
Shouldn't they know how to fix it?
That acticle says that the Hard Drive can't even be removed
so does that mean they just shouldn't touch it?
Currently Being ModeratedMay 6, 2012 9:16 PM (in response to 9 DOT 9.)
Read through the article (as I just did; never seen it before; thanks for link) down to the comments and it looks like OWC finally came up with a solution. I think early on they were just saying it seemed to be designed so as to encourage you just to not remove the HDD.
Get the person who did the service to confirm with you what was done and installed. Even a trained person can slip up, especially with something as unusual as this.
Currently Being ModeratedMay 6, 2012 9:36 PM (in response to 9 DOT 9.)
It does not say that they can not be replaced, it say's that they need to be replaced with certian model Drives.
If there is no satisfaction with the service department, then escalate the problem to the store manager first and then to Apple Support if the problem goes unresolved.