Currently Being ModeratedApr 20, 2012 7:40 AM (in response to TheAmdMAN)
Iphone 4s....same problem as many others.
On about 1-in-5 outgoing calls, the call timer starts and it appears the call has gone through, but I hear nothing: don't hear it ringing...don't hear the other person...nothing. I usually hang up, make the call again and everything is fine.
Currently Being ModeratedApr 21, 2012 7:57 PM (in response to TheAmdMAN)
I got my new 4S two days ago and have already been noticing problems with the audio on calls although it seems to be worse than much of whats been descirbed here. On about 1 in every 5 calls, incoming or outgoing i get absolutly no audio and the person on the other end of the line can't hear me either. i've tried toggling speaker phone and mute as they seems to be the most common work arounds but it has no effect, I haven't found anything yet that can fix it other than just hanging up and redialing, sometimes a few times before the audio comes back.
Currently Being ModeratedApr 23, 2012 11:54 AM (in response to Dakaoya)
upgrading to 5.1 fixed for me. touchwood!! haven't seen that problem after the upgrade.
Can't believe, I had to try hard to convince the apple genius bar support staff on this issue when this was so prevalent over their support forum. They would not acknowledge this was even a problem. They simply beat around the bush with their arrogance and suggest me that it was ATT problem with network or blah blah.. when i proved them the speakerphone trick would fix it.
But I could give them lot more suggestions and how to test some of these features. I feel Apple's QA team is bad and so their customer support at Genius bar. I can do better testing and give out more appropriate customer service.
Currently Being ModeratedApr 24, 2012 2:29 PM (in response to TheAmdMAN)
I'm from British Columbia, Canada with an iphone from Telus.
I got the new iphone in Decemeber, and have intermittently gotten no audio on incoming and outgoing calls. Also, sometimes I have gotten an electronic sounding audio that is tough to explain on outgoing calls for the entire call, including the ring and the receiver's voice. I have not gotten it checked by anyone yet.
I upgraded the software to 5.1 when it was released, though this morning I recieved two calls in the morning with no audio, not sure if the caller heard me or not, and I didn't have caller ID until today when I finally complained to my provider about the price.
Currently Being ModeratedApr 27, 2012 5:16 AM (in response to TheAmdMAN)
I'm from Sweden, my workphone is totally silent. No audio from earpiece nor headset. Have tried everything, resetting phone, turning up volume to maximum, hitting the speakerphone, nothing works. It is totally dead and we'll send it to service/for a replacement today.
The thing I can't believe is how Apple somehow does not address the issue and tell their customers something about this problem. It's like we does not even exist. They get rich over their customers and somehow don't even care to answer all these 169 pages of customers having the same issue.
BAD Apple! BAD!
Currently Being ModeratedMay 5, 2012 4:10 AM (in response to TheAmdMAN)
Same problem here in Iphone 4 after update to 5.01. Tried to restore softweare to manufacturers , set as a new phone... tried blow air into it and nothing !
Phoned Iphone Service and they said "there is no problem with us - you've just broke your phone". They are not takeing responsibility for theirs issues...
I'm so pi***ssed off about this sh*&^%%t company :/ NEVER again...
Currently Being ModeratedMay 6, 2012 11:28 PM (in response to TheAmdMAN)
Today I got hit with the same issue. Called my service provider Rogers here in Canada the say that it because of one of their own services oneNumber, let see what would be the conclusion. Did anyone got the issue resolved? or did Apple replaced the phone???
Currently Being ModeratedMay 7, 2012 6:07 AM (in response to TheAmdMAN)
Ok here's one.. if I have my mic's audio drop out during a call, I can bump my phone against my lap and usually the mic will begin working again. Something loose? I used a can of compressed air recently thinking maybe something is lodged in the mics.. but no diff.
Currently Being ModeratedMay 8, 2012 2:50 AM (in response to alwayslaxin22)
If you've updated. Restored from backup. Restored as new. Yes.
Either purchase a new device, or take it to the Apple Retail Store and have it exchanged under warranty (if it's still within it's first 12 months, or covered by the AppleCare Protection Plan, and has no physical damage at all), or pay the Out of Warranty service charge (if it's beyond first year and not covered by APP, or has physical damage)
Currently Being ModeratedMay 8, 2012 8:32 AM (in response to TheAmdMAN)
I've get my iphone 4 fixed in local phone service shop.
Now working fine, and I have no problem with outgoing calls.
Cost - 25£, time 1,5h.
Not really so keen on Apple Store service which is 170£....