183 Views 1 Reply Latest reply: May 20, 2012 7:50 PM by Bilbo_cheshire
To be of assistance, can you provide the following info.
- Are you running Mac or Windows?
- Which version of iTunes are you running?
- Which iPod software version is shown in the iTunes summary page?
I know you've updated everything, but the version number would be more infomative for us to help you troubleshoot.
Have a nice day!