9 Replies Latest reply: May 22, 2012 2:27 PM by BDAqua
Napamike2 Level 1 Level 1 (0 points)

I've seen an increase in the number of "not responding" messages I get when running certain apps- like mail, safari and excel to name a few. A force quit

solves the problem but it seems to be occurring more frequently (daily or more) and I don't know what's causing it. I am running Snow Leopard 10.6.8 with

4gb of memory. Haven't added any new softare recently.

Any suggestions?


Intel Imac, Mac OS X (10.5.1)
  • 1. Re: Increasing # of "not responding" apps
    BDAqua Level 10 Level 10 (116,480 points)

    Open Activity Monitor, Show:>All Processes, sort on CPU%, see if anything using too much CPU% when this happens, click on Memory tab, do you have many Pageouts?

     

    Open Console in Utilities & see if there are any clues or repeating messages when this happens.

  • 2. Re: Increasing # of "not responding" apps
    Napamike2 Level 1 Level 1 (0 points)

    Nothing using more than 6%-  and that was finder.  No hints in console. There is a repeating message that is partially the same all the time, something to do with Seagate?  but the total message differs each time.

     

    example:

    5/7/12 5:35:45 PMkernelcom_seagate_IOPowSec00_10_5-(NA0K84DH)::SetModeSelectTimer: using forever time
  • 3. Re: Increasing # of "not responding" apps
    BDAqua Level 10 Level 10 (116,480 points)

    How frequent is this message repeating?

     

    Did you install some Seagate application?

     

    How about Pageouts?

    AMPageouts.jpg

  • 4. Re: Increasing # of "not responding" apps
    Napamike2 Level 1 Level 1 (0 points)

    No Pageouts.  The only seagate thing I have is an external drive I use for Time Machine. Theres a program called Seagate Diagnostics in my applications folder that seems to operate properly and it says that the drive is operating properly...

  • 5. Re: Increasing # of "not responding" apps
    BDAqua Level 10 Level 10 (116,480 points)

    How frequent was that message?

     

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair. Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • 6. Re: Increasing # of "not responding" apps
    Csound1 Level 8 Level 8 (35,445 points)

    Napamike2 wrote:

     

    No Pageouts.  The only seagate thing I have is an external drive I use for Time Machine. Theres a program called Seagate Diagnostics in my applications folder that seems to operate properly and it says that the drive is operating properly...

    Search this site, there are numerous user reports of problems with the Seagate drive software, I think that you should disable it (if possible) and see it the problem diminishes.

  • 7. Re: Increasing # of "not responding" apps
    BDAqua Level 10 Level 10 (116,480 points)

    Good advice methinks!

  • 8. Re: Increasing # of "not responding" apps
    Napamike2 Level 1 Level 1 (0 points)

    Thanks. This seems to have worked.   I've used disk utility before but never done a second one inf safe mode. That must have been the difference. Thanks again.

  • 9. Re: Increasing # of "not responding" apps
    BDAqua Level 10 Level 10 (116,480 points)

    Great news, thanks!

     

    Safe Boot has some other nice things going on like clearing lots of Caches.