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Trying to install Office 2011 14.2.1 Update

838 Views 4 Replies Latest reply: May 8, 2012 3:51 AM by EastYorkJeff RSS
EastYorkJeff Calculating status...
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May 6, 2012 4:03 PM

I am trying to install Microsoft's latest update for Office 11 and I can't close Microsoft database daemon or SyncServices app to install MS Office 2011 14.2.1 update.  No idea how to close it. I read that in some cases an older version of Entourage caused some problems so I deleted Entourage - can't use it anyway - but that didn't work. Have rebooted several times over several days and same problem remains.  Any suggestions?  Thanks.

Jeff

iMac, Mac OS X (10.7.3)
  • Trail929 Calculating status...
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    May 7, 2012 7:54 PM (in response to EastYorkJeff)

    Hi Jeff

     

    I had the same problem...

     

    You need to open Activity Monitor (shows running processes) and manually select and stop the Microsoft Database Daemon and the SyncServices apps.

     

    To get the Activity Monitor running, I just serched help on the Activity monitor and got it to launch from one of the help items.

     

    Maybe someone can add a better way to get the Activity Monitor running...

     

    Regards,

     

    Barry

  • RRFS Level 5 Level 5 (4,425 points)
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    May 7, 2012 9:50 PM (in response to Trail929)

    Activity Monitor.  Go to Applications / Utilities / Activity Monitor.

  • Trail929 Level 1 Level 1 (5 points)
    Currently Being Moderated
    May 7, 2012 11:30 PM (in response to RRFS)

    Thanks RRFS ...

     

    I must be blind!

     

    That's where I looked....

     

    Mind you, I can never seem to find things even when I know where they are...

     

    Barry

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